Excellent Experience! We loved it!
We stayed at the hotel from the 17th of April until the 21st. We absolutely loved it. The service was incredible and we felt very well taken care of.
The beds were sooo comfortable and we all slept like a rock! The rooms and bathrooms were spotless - incredibly so. I read some bad reviews before we left and started to get nervous, but when we got there, I was really very impressed.
The only reason the review is not a 10 is that the room had outdated menus in it so when we ordered room service, we were shocked by the much higher prices than stated, and were told that we had old menus. They promptly brought new ones up, plus an arrangement of Disney postcards and pins and stuff to apologize, which was really nice.
Alicia, the room staff, was so nice and she arranged my daughter's stuffed animals in cute scenarios on her bed each morning and made everything look so nice :)
Staff were friendly, prompt and courteous, and the location could not be better! The pool was fantastic, and despite some people's bad comments about Goofy's kitchen, we were very impressed by the food there for the character brunch and would highly recommend it. It was pricey but our dd got lots of personal attention from the characters and the food was great. I really don't like waffles, but the Mickey shaped ones they had were AMAZING!
All in all, we had such a good time and would highly recommend staying at the Disneyland Hotel.
I want to book again for November!!