It was pretty good
Unlike some people, our room was pretty good. There were a few drawbacks about it, i.e. small bathroom and a bit old, too, but other than that it was fine. The thing about the Hilton is you have a 50/50 chance of getting a decent room.
The desk service took a little while, but everything went rather smoothly after that. I will give them "extra credit" for having an incredibly nice lobby and convenient location for Disneyland Resort. Overall, you CAN have a good time there, but a bad one can also be in the cards. This hotel is for risk takers.