Nasty Staff
We had a delay on our flight so we didn't get to check in until 1:00 am. The gal who checked us in was so nasty. Her attitude was like, "hurry it up, it's late and I really don't want to be here." Needless to say our first impressions of Pop Century were not good. There was a mix-up on our reservation, made by our 3rd party travel agent, but that was nothing for her to fix. There was much more added effort when I got home to get the refund we were entitled to. Her manager was a doll. The rest of the staff was wonderful! First impressions though, not so good.
Happy place on earth? Yah right!