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TravelerDMR's Hotel Reviews

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1.0/10
Stay Away
member icon Silver Legacy Resort Casino Reno, NV
Posted Nov 21, 07
Watch out for hidden fees!

I selected Silver Legacy and prepaid the trip on Travelocity, based on their lowest cost for the quality; however, when I arrived, I was given another $3/day "resort" fee to cover "local calls" and free local parking, which anyone gets.

I didn't make calls or have a car, but was still charged. I also learned that the advertised health club is $8 to use and the wi-fi is $10 a day. I had paid for non-smoking, but got smoking, stinking room. Room service is never cleared, so the halls are filthy. If you're not gambling $1,000's, expect to pay more for everything. Gamblers get posted discounts, while I paid extra for everything to subsidize this.

My complaints to the front desk manager were met with no concession, other than offer to move to a non-smoking room (I would have had to repack). No amenities at all, not even coffee in your room. It makes me angry when hotels play bait and switch.

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