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JoytoTravel's Hotel Reviews

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1.0/10
Stay Away
member icon Best Western Executive Hotel West Haven, West Haven, CT
Posted Aug 5, 07
Extremely disappointed, poor quality

Upon check-in, our bill had to be adjusted for an incorrect billing as compared to our quoted on-line reservation rate. Next, the non-smoking room reeked of cigarette smoke, with burn marks on the sink. The tub did not drain after a shower. The mattress was dirty. At the continental breakfast, the only creamer for our coffee was a container of dried Cremora. I would definitely not stay here again or recommend this hotel.

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