Jeffreyh59's profile and reviews

This hotel was worth every dollar...it is a Marriott Hotel, even though you see very little Marriott logos.

It is about 15 miles west of downtown Chicago and is right in the middle of the Oakbrook shopping center, a beautiful outdoor mall with shops and restaurants all around.

The staff is great, the rooms spacious and clean!

As a business-person and frequent traveler I have to say that my stay for New Years Eve at the Chicago Hyatt was the worst experience I have ever had in a hotel – world wide.

From the over-priced room “with a view” (dirty windows looking at the river?) to the smoke-smell to the messed up dinner reservations….the list goes on. We gladly paid the full “all access, up-graded room” cost, trusting Hyatt for a great New Years and my wife and I were sadly disappointed to the point of checking out at 7am New Years Day to drive back home.