The first night, other guests were stomping around in the bathroom (right next to my bed on the other side of the wall) until after 1am and talking loudly. The temp in the womens dorm had to be 90 degrees and we were all roasting to death with windows open in January. I moved all sheets and pillow to the other room, to the only remaining available bed, and on that bed the mattress was so broken down, there was very little between me and the wood platform underneath. No sleep that night as I basically was trying to sleep on wood. I asked for an upgrade the next morning, and they moved me to another room, with (coed) public type toilets/showers with cement floor, that was outside and downstairs. Hope you don't have to go in the middle of the night. The "upgrade" building had more than a few rooms, with one central thermostat in the hall, set at 67 degrees. Considering that I was completely frozen the whole night, and it was more like 50 in my room, I got no sleep that night either. I tried sleeping on the top bunk thinking it would be warmer air towards the ceiling, but when I got up there, right under the vent, which was above the bed, I realized the "heating" vent was just blowing air, not hot air, just air, and there was only two feet between the upper bed and the ceiling. It was pretty claustrophobic, and just as cold. I then started getting sick the day after leaving, from having a diminished immune system from no sleep, exposure to some of the other guests in the first room who were also sick but didn't bother to tell anyone, and probably from freezing all night the second night, even with thermal underwear, pajamas, two pair of socks and hat on, under three (thin) blankets, that are more like horse blankets than human blankets. At $20 a night, you get what you pay for. Stay in the dorms only as a last resort, spend the $$ and rent a private room or a cabin is my review. The staff, facility and location is great, and the restaurant and lounge was really nice also, but I couldn't exactly sleep there, or I would have. Sleep isn't an option, its a biological imperative.