Yarrow Resort Hotel Conference Center Resort - Page 1

I learned a valuable lesson: don't trust that people are honest. I tried to make a reservation with the hotel and found the process extremely frustrating, it took three seperate phone calls to get someone who could book for a group. Whwn I did finally get someone who could make the reservation they made the reservation for more nights than what I had told them. They did not tell me of this on the phone and then when they sent the reservation confirmation email I did not read it I only opened it to look for the confirmation number on the date of my arrival. When I arrived at the hotel they could not find my reservation becuase they claimed that I had made it for the night before and then they had marked me as a no show cancellation. I told them that this was not the case that the reservation that I made was for the night I arrived, but they would possibly review it but to look carefully when I checked out. When I checked out it had not been reviewed nor credited. I spent 1/2 and hour trying to work it out, but was unable before I left. They did nothing to compensate when they emailed me 2 days later with their determination.