Hotel Reviews | Hotel Ratings | Resort Reviews | TravelPost.com
Home > Orlando Hotels > Wyndham Orlando Resort > Hotel Review from travelbex

Wyndham Orlando Resort

3 Stars
This Review
Wyndham Orlando Resort photo

Get rates
8001 International Drive (International Drive)   [edit info]
Orlando, FL 32819, United States +1 407 351 2420 www.wyndham.com - see rates
Check-in time: 4:00p    Check-out time: 11:00a
map of hotel
Conveniently located on 42 acres at the intersection of Sand Lake Road and Int'l Drive. Recent $40 million renovation covered all rooms,... more »
 
Write a Hotel Review  Facebook   Twitter
 
 

Hotel Review

1 of 2245 reviews
 
Beware - theft! – Posted Jun 25, 2008
by travelbex  (1 reviews)
   
         
Horrible
36 year old with a luxury budget, traveling for business

Theft from room! Hotel management unresponsive, evasive, and then rude about following up after I reported the theft!

I stayed at the Wyndham Orlando Resort for a conference in April 2008 and had a number of items (electronics and non-valuables) stolen from my room when I went to dinner just after checking in. They found a few personal items of mine in other people's rooms (creepy!) but most of my things are gone. It seems like a safe place with families, kids swimming, groups of schoolkids, people attending conferences ... but it is not! Beware if you stay here -- don't get a ground floor room and if you do, don't leave anything in there. People can get in the back door (I didn't use it, but the hotel tells me they think that's how someone got in). Maybe someone opened the door, or maybe someone on the staff left it unlocked to come back in later ... or maybe they came in through the front or adjoining room ... but however they got in my room, please be careful if you stay here. Other people attending my conference had issues with the in-room safes. Hotel security had to let me in the front door of my room since the thieves had locked it from the inside, and as I saw, anyone can get through the locks very quickly (probably true in any hotel).

As bad as the theft was the hotel management response. I filed a report with the hotel security and the sheriff and was told management would follow up with me, and they didn't. I had to ask at the hotel desk twice and call twice after returning home in order to talk to the "appropriate" manager. After telling me the investigation was ongoing and they couldn't tell me anything else, they now say the issue is closed from their perspective since they say no one besides me used a key card in the front door. The manager I talked to on the phone was disrespectful and tried to imply that I was lying or stupid. And I am not the only one this has happened to (either the theft or the poor management response) ... other people have written similar reviews on-line and other people had things stolen the same night I did. Still, the hotel chooses not to do anything.

As far as the hotel goes, the 3 outdoor pools are very nice though the rooms are not so well kept up (more like a lower-end hotel). They have an ice cream shop, outdoor pool bar, etc. Before the theft, I would have thought it was a nice place to stay with a family (since kids don't care about grungy caulk) but now I wonder, what are you supposed to do with your room key and all your belongings while you swim?? And what if you have a problem, how would you ever get someone to respond appropriately?

Was this review helpful?   Yes   No Comment
Sign in to leave comments
 
ads
 
ads

Orlando Hotel Deals

Top Rated Hotels in Orlando, FL

  1. WorldQuest Orlando Resort - Official Property Site
  2. La Quinta Inn Orlando International Dr
  3. Orlando World Center Marriott Resort & Convention Center
  4. Ramada Plaza Orlando Hotel
  5. ESA Orlando-Maitland-Pembrook
  6. The Florida Hotel
  7. Extended Stay America Orlando - Universal Studios
  8. Hampton Inn Orlando-S. Of Universal Studios
  9. Waldorf Astoria Orlando
  10. Universal's Loews Royal Pacific Resort
  11. Grand Bohemian Hotel, a Kessler Hotel
  12. Marriott's Grande Vista
  13. Hampton Inn closest to Universal Orlando
  14. Marriott's Harbour Lake
  15. TownePlace Suites Orlando East/UCF
  16. Vista Cay Resort
  17. Enclave Suites, a Sky Hotel & Resort
  18. The Ritz-Carlton Orlando, Grande Lakes
  19. Quality Inn Plaza, A Rosen Hotel
  20. Courtyard Orlando Airport
  21. Orlando Convention Center Red Roof Inn
  22. Sheraton Orlando - Downtown Hotel
  23. Orlando Vista Hotel
  24. Country Inn & Suites By Carlson Orlando Universal, Florida
  25. Doubletree Castle Hotel - Orlando
  1. Hilton Garden Inn Orlando East/UCF
  2. Hawthorn Suites - Orlando Airport
  3. Hilton Garden Inn Orlando Airport
  4. Days Inn Orlando Universal Maingate
  5. La Quinta Inn Orlando - Universal Studios
  6. Marriott's Sabal Palms
  7. Embassy Suites Orlando - International Drive/Jamaican Court
  8. Caribe Royale All-Suite Hotel & Convention Center
  9. Floridays Orlando Resort
  10. Sheraton Vistana Villages, International Drive
  11. The Villas of Grand Cypress
  12. Stay Usa Vacation Homes
  13. Holiday Inn Orlando-Intl Drive Resort
  14. Parc Corniche Condo Suite Hotel
  15. The Fountains
  16. Days Inn Orlando/International Drive
  17. Universal's Loews Portofino Bay Hotel
  18. Ramada Orlando International Drive Lakefront
  19. Wyndham Orlando Resort
  20. Rosen Plaza Hotel
  21. Best Western Orlando Gateway Hotel
  22. Doubletree Resort Orlando-International Drive
  23. Crestwood Suites - Disney Orlando
  24. Days Inn Orlando Convention Center/International Drive
  25. Staybridge Suites Lake Buena Vista

About TravelPost  |   Help  |   Contact TravelPost  |   Privacy Policy  |   Terms of Service  

  Top United States Travel Destinations  |   Travel Blogs  |   Cheap Airline Tickets - Kayak  

this is where check rates will go