Wyndham Hotel at Playhouse Square

I booked a stay at this Cleveland location for my boyfriends 30th birthday for three days & ended up paying $482 for the stay total which was high for a hotel with basic amenities. They had construction all around the hotel making it a pain to park anywhere & get around. Unless you pay the $22 a day for valet parking, then you have to pick & choose a safe parking garage to park your car & they charge about $13 a day to park your car but the one we stayed in closes it after 3:00 & you have to go across a building to get a guard to sign you in & let you get your car, talk about the run around! Not to mention hauling your luggage across the busy streets, past the construction! If that isn't bad enough, the room was very basic that I paid for when I was actually supposed to have been getting an upgraded room, it smelled of old cologne, the bedspread was dirty, there was a condom wrapper & trash left on the entertainment center from a previous guest & I ended up getting charged $50 extra for what reason, I don't know, on my account days later when I didn't get valet, room service or get anything extra....Don stay there, don't waste your money. I would advise a stay at the Hyatt instead.

I stay at hotels around 5-10 times a year. This was by far the worst I have stayed at in years. The hotel smelled putrid. The room were dirty and smelly. The pool had urine stains on the bottom. The area the hotel was located in was less then desirable. I am extremely disappointed.

The location was excellent, but the beds were not as comfortable as I had hoped.

This is a super nice hotel, there is only valet parking, but it is located downtown, so to valet park is actually more convenient. Their room service was excellent and right on time, large portions and any condiments you could ask for. The staff was super helpful with everything from directions to getting me a special pillow at 2 am. You can't beat this hotel for the money.

It was very comfortable and convenient to downtown. The twenty-two dollar a day parking fee seemed excessive.