As a "Wyndham by Request" member, I had good expectations. But on checking in, everything went wrong. We requested a non-smoking, 2 bed room but received a N/S king room (there were 3 of us). They gave us a rollaway at no cost but it was Parent's Weekend at UPitt so they had no other rooms. When we got to the room, our keys didn't work. When we got inside, the room was FILTHY! The carpet was dirty and the bathroom was disgusting (hair stuck to the shower walls, dirt between the tiles, ugh!). We called housekeeping and the Houskeeping Director showed up with a spray bottle and a sponge. That was all they did to clean it up. They gave us a moderate discount but it didn't make up for it. Even if the room had been correct and clean, this hotel has seen better days. It looks more like the crummy places you find off the strip in Vegas, where accommodations are the last thing anyone cares about. This hotel (and I use that word loosely) is very close to UPitt but save your money (I paid $230 a night for two nights, not including parking at $15/day for self park) and get a decent place somewhere else for the same price or even less.