Wyndham Garden Hotel Harrisburg Hotel - Page 1

We requested a non-smoking room and a crib. What did we get? A room that smelled like a pack of cigarettes had just been lit. Also, they said they ran out of cribs and for us to use the pull out couch (for a 6 month old baby!!)

After a lot of confusion and wasted time, we were given a room with a broken closet door, sagging mattress, filthy air conditioning unit vents and the pull out couch's mattress springs were coming through the mattress. I had to take pictures of the mess because I knew that no one would believe the horrible state of disrepair. I sent the pictures and a letter to the corporate headquarters and it has, so far, gone unanswered.

Second and third calls to the manager yielded no result. This was, by far, the worst hotel we've ever encountered. Poor service, uncaring staff and disgusting rooms. I wouldn't recommend this place to my ex-wife's boyfriend's dog.

It was very nice and very comfortable.

It was convenient to where I was visiting.

Basic Hotel...Nothing Fancy. The hotel was a standard 3-star hotel. It's a little dated but not as bad as other plaaces I have been. The rooms offer basic amenities and the fitness center is alright.

This is a terrible hotel. It smelled like my grandmother's attic. Dirty hallways & elevators, dead plants by the entrance, cement and tiles broken and missing at the pool. Was given a pull-out couch for my children with broken springs and a mattress so worn you could see the bars through it. No sheets or blankets for it. Had to go to the desk twice for sheets and make the bed myself! Dirt and gunk around the bathroom mirror. Mildew on the tub tiles. Cob web and dirt on the smoke alarm and sprinkler head on the wall. Needless to say this was a terrible end to an otherwise perfect family vacation! Next time I'll stick with Holiday Inn!