It can't get much worse than this, in terms of service. It was my first night ever away from my daughter since she was born 4 1/2 years ago. I decided to stay near the airport in order to spend the day by the pool. I called in advance to check on the pool and also to tell my MyRewards options.
When I got there was first put into a non-smoking room that reeked of smoke. The next room I was put into, the shower didn't work.
The pool was under construction. The manager refused to give me any My Rewards amenities because I had booked through Priceline.
When I complained about shower after they had tried to fix it, and did not, I asked to be transferred to another room on the same quiet side of the hotel. I was told they did not have any. After calling Wyndham corporate headquarters, and conferencing in with the local manger of the hotel, he finally agreed to relocate me to the side I wanted and a new room, after blaming me for all the problems.
The next morning, the shuttle driver did not show up, so I was 15 minutes late for my meeting.
I wrote an email to the director of Customer Operations and never got so much as an email back.
I will never stay at a Wyndham again.