We just returned from a couple of days and we had a pleasant stay. The staff were extremely nice. The complimentary continental breakfast was not bad. The biscuits and gravy were actually quite good. Both the restaurant and the pool area were quite...
you pay for extra sqr feet to sleep!
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Posted Jul 17, 2008
Okay
We booked this room on the last minute. When we arrived they were willing to show us the room before we 'signed the dotted line'. The room was nice, larger than a lot of hotels. The staff were very friendly, and helpful, BUT, the pools were...
We stayed here the week of June 21-27, 2008 and had an enjoyable experience. The room was very clean, they gave us fresh towels everyday and made our beds which was very nice to come back to after a long day. The only thing that I DID NOT LIKE was ...
We stayed on APR 25&26th we didn't have a room and were looking for somewhere different to stay we visit often. We checked in around 12am had to check in outside at a small window and couldn't hear what the security guard that checked...
My family visited Pigeon Forge and Gatlinburg last summer and stayed at this motel. It was in a great location! The staff was friendly and helpful. The room was very nice and clean. My 11 year-old son loved the slide in the pool so much, we...
The people that work their are great. They go out of way to help you with your room and your stay. We had to wate five years to get a room with them for the shades of the past car show. We come up their more than once a year and we stay with them if ...
service was so great that i talk about nit for wee
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Posted Jan 24, 2008
Excellent
I CANT THINK OF ANNYTHING THAT I DID NOT LIKE SERVICE WAS GREAT,MY ROOM WAS ALWAYS CLEAN AFTER A LONG DAY IN GATLINGBURG,THE STAFF WAS GREAT IN OTHER WORDS IT WAS ALL GOOD.
I have been coming to willowbrook for 4 yrs in april for a church camp meeting and i would not stay anywhere else. Every thing is clean , the cont. breakfast is great and the staff are very friendly and helpful. I would recommend this motel to...
49 year old female with a economy budget, traveling for leisure
We spent a week here during the last week of September. The staff were all very friendly and helpful. The room was nice and spacious. There was a nice
coin laundry for the use of the guests. Both pools were clean and seemed to be well maintained.
There were a few negatives as in any hotel. The indoor pool was not heated, the fridge in our room froze everything we put in it and there was no way to turn it down. We also had to pay for ice which I was not happy about. On the plus side, there are 2 separate lodges in this complex. The staff seemed to place the families with children in one and the older guests in the other. We were in the south lodge and did not have to deal with a lot of young children running around.
The north lodge surrounds the pool with a giant slide. This is excellent for the families with young children. My experience with this hotel was overall a very good one. I would definitely recommend it to friends.