We recently stayed at the Westgate Palace, as our Timeshare location at Westgate Lakes was full.
Wow. Dissapointment!!! The two bedroom apartment is about half the size of Westgate Lakes ones. Large swimming pool is good, but NO Hot Tub. There is a small kiddies pool, but never saw it being used. There is a Deli, which closes when most people are returning back to the property after being out all day. We had to call staff for cooking utensils, as there were none. The Fridge was turned down and ice maker was shut off. No ice machine available, and had to call down for ice to be delivered.
Once we got to our room, and read the resort details, we found that to have beds made and garbage emptied, it would cost us $20 per day. Westgate Lakes did not charge for this.
They call it a Palace, but it's really a Hotel, with limited facilities, and for a place that's only a few years old, it's not in very good shape.
Hint!! If you plan to cook, take along a non stick skillet, as they provide a low quality steel one, to which, even water will stick to.