Standing tall in the heart of New York City, W New York offers savvy travelers refuge in a hectic world. Inspired by nature and dedicated... more »
Standing tall in the heart of New York City, W New York offers savvy travelers refuge in a hectic world. Inspired by nature and dedicated to service, W New York is a magical place where your every whim is within reach. Each inch of this 713-room oasis is bathed in soothing light and natural tones. And the amenities are unparalleled. Architectural designer David Rockwell has created a tranquil sanctuary inspired by nature's elements - earth, wind, fire and water. Lose yourself in public spaces that feel private. And private places that define the sublime. Savor a delicious meal at Heartbeat, the hot restaurant from Drew Nieporent - creator of Nobu, Tribeca Grill and Montrachet - featuring noted chef Michel Nischan. Immerse yourself in the intimate scene at WHISKEY BLUE - Rande Gerber's creation that redefines nightlife. Or, meet some friends and relax in the OASIS living room lounge. Naturally, it's up to you.
ReserveTravel
I stayed three nights on holiday, and I
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Posted Feb 14, 2009
Mediocre
I stayed three nights on holiday, and I must say that there is nothing chic about being understaffed, slightly warn and rude. I chose W because of the buzz about its simplicity, but simplicity shouldn't translate into impracticality in the lack of...
Probably the biggest disappointment of
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Posted Dec 16, 2008
Mediocre
Probably the biggest disappointment of our whole trip! This hotel should never be allowed to attach the LUXURY description to any part of their hotel. The room was prob. the smallest room we have ever stayed in New York. The heat in the room was ...
What can I say that folks don't already
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Posted Nov 15, 2008
Excellent
What can I say that folks don't already know...the W is the mac daddy of hotels. Clever, elegant, attentive, and most of all....FUN. I wish I could live there.
39 year old male with a luxury budget, traveling for leisure
I stay at the W Hotel in NY and needed to share the worst hotel experience over and over again. It started in April 2008 and the W staff disappointed consistently over and over again, in person, by phone and by email. I wouldn't waste my time on writing this review if it were not for a shirt that I particularly cared about and the W lost without ever trying to make up for it apologizing or anything. So, look for reviews all over the Web and in Google's top 10 results for the query "W Hotel in NY" in a few days.
I stayed at the W hotel last week from 4/9 to 4/12 and the cleaning staff lost one of my shirt. I reported it at the front desk and I was told I would be called a couple days after. Some security person took notes of my deposition and promise me that not only the W would try to find it but that I would be called on Monday 4/14. I travel all the time and have stayed at W hotels all over the country. Since then, I called repeatedly to be asked to leave voice mail messages to no avail. I emailed about 5 times. I even stopped by the hotel today to talk to someone face to face.
Beside losing one of my favorite shirt and not following through, the "non-smoking" Suite smelled like tobacco, the floor was dirty, the service was less than acceptable, there was food outside the suite seating there for at least 18 hours that smelled bad. The bathroom was disgusting, and the Internet access asked that we pay every single time we logged in every day. The shower cap was broken, so was the bathtub little cover. Needless to say, I could not take a bath and had to lay towels down on the floor to walk from the bed to the bathroom … What a shame.
I've been to NYC a few times and this
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Posted Jun 22, 2008
Good
I've been to NYC a few times and this hotel was fantastic. The room was small but having been to New York before I'm used to it and didn't mind at all. It was in a great location, not too noisy but close to everything. We did a bus tour and one...
35 year old female with a moderate budget, traveling for business
The hotel is very stylish, however that seems to translate into tiny, dark rooms. My room had a queen bed and two windows. There was about 12 inches of space between the foot of the mattress and the opposite wall. All lighting was indirect, which made it very very dark.
Cons: Only analog reception on TV, incredibly small room and tiny bathroom, pathetically dark lighting - even in bathroom, and I foolishly left my DVD collection at home, so I wasn't able to use the DVD player.
We had a wonderful time on W Hotel at
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Posted Apr 23, 2008
Excellent
We had a wonderful time on W Hotel at Lexington Street. The Location is Perfect! two blocks from the Subway to everywhere in New York, we went even from JFK Airport to the Hotel by Subway, cheaper than Taxi ( a taxi ride is usd 65,00) and best...
Tried to book a King spectacular view
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Posted Apr 17, 2008
Horrible
Tried to book a King spectacular view room online and was assigned a spectacular view Queen. Called immediately and was told, no problem our account was annotated and the switch to a King would made at check-in. Checked-in and was put in a queen. ...
First of all my room key did not work
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Posted Apr 10, 2008
Horrible
First of all my room key did not work and in order for me to get back and forth into my hotel room that i spent a lot of money for i had to keep calling security, secondly, the room was HOT!!! the fan nor AC worked and the sweat was dripping down my ...
The hotel has excellent professional
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Posted Mar 27, 2008
by Sharon
Okay
The hotel has excellent professional staff, great ambiance. The hotel itself was very posh, just like I expected. however the room we got was very small, and for a luxury hotel, we feel a little...
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