Travelled to Atlanta and booked a suite and upgraded to a "Wow" room, which promised several touches of comfort such as fresh flowers, robes, full size bathroom toiletries, etc. None of which we saw in our room. My wife and I got there just past 9PM on Firday and was quite ready to relax. We cheked in at the front desk but had difficulty hearing or talking to the registration staff because of the loud music coming from the lobby, which by the way also shared the space with the restaurant, bar, and other socializing areas.
Finally get to our room. First thing we notice is the smell. The room smelled like wet carpet and someone had been smoking in it. Called the desk and got a different room. However, the wet carpet smell did not go away. But this was the least of our problems.
The room, after all the hype online, failed to meet what you would expect for the price you pay. The furniture was boring, small, and looked dirty. Computer table had no drawers and two chairs were made of plastic. There were no armoire, and the closet was nothing more than a couple of shelves with a curtain to hide it from view. The bed looked comfortable until you took off the comforter to sleep in it, then it was stiff as a board. Awful...but that's not all of it.
The suite boasted a full kitchen, but one look at it and you will defitely be crying fowl. It was outdated. Located in a boxed-in room about 6x4 feet and covered by another curtain to hide it from view. The appliance were old and they used the original cabinets and simply painted over them. They didn't even bother to paint the inside portions of the cabinet. Now, I am not sure why they would even offer a kitchen because when we looked in the cabinets we did not find any pots, pans, forks, spoons, or even plates. In fact, the only thing we saw were four small glasses. If you look at the website, you will note that there are no pictures of the kitchen....obviously for good reasons.
Perhaps one good thing to note...the fridge was fully stocked with liquour and the TVs were flat screen. But you can find these things in any hotel nowadays.
We booked to stay until Sunday but after one night we decided to check out. But when we attempted to do so the manager told us that we would not be getting our money back for the additional night we had already paid for. Apparently, when we booked online the terms and conditions state that we were not allowed to change any part of the plan, which meant you paid for it like it or not. My wife argued that the hotel also promised us fresh flowers, robes, among other things but failed to deliver on that promise. Since when did hotel ask customers to pay full price for their rooms and only provide partial service? For some reason this argument did not make sense to the manager and she still refused to refund part of our money. In any case, we left and checked into another hotel and promised to take the fight to their corporate office.
Overall, the W in Atlanta (Perimeter Circle) is not what I would describe as "Wonderful or Wow"...but more like "Whack, Weak, or Worthless". This place is outdated, perhaps converted on a very small budget from an old retirement home. Spend your money somewhere else.