University Inn and Suites Motel - Page 1

This place was a dump. We paid $105 to stay here for one night. We checked for hotels on expedia. It was close to Sun Devil Stadium so that is why we chose it. Unfortunatly, it was NOT what we had hoped. It was 2 rooms, that was ok, but the "bedroom" had a bed, and a window, and 1 flourencent light. TACKY!!!!!! The door to the bathroom was off the hinges, and ALL on the electrical outlets, and door handles had been painted over. I will be reporting this place to the BBB.

Do not stay here. I urge that you do not stay at this place. First and fore-most, they are into practicing the scam of the bait-and-switch. Although they quoted a low price over the phone, upon arrival at 10pm, they quoted me an exhobently high price. Of course I had to take the price since it was late and I am not familiar with the city. Let it be known that a 2 star rating for this hotel is very generous. The beds barely fit in the room, and the bathroom doors do NOT close. The next day i got a lower price at the Holiday Inn! How does a 1.5-star place possibly cost more than a Holiday Inn? Beware the Bait-and-switch!

The place is a dump. The motel has doors that won't close, broken televisions and air conditioners and is infested with cockroaches. It has also changed its name to University Inn and Suites, so beware!

The owner/on site manager is a true con artist. When I called to reserve the room for my group of architecture students he quoted me one price, but when we showed up (after paying a 50% deposit) he said that the price was now higher and insisted either we pay more or go someplace else. He tried to gouge our group for extra fees at every chance he got, insisting on extra room cleaning charges and fees for additional towels. He also locked us all out of our rooms when we were at breakfast and demanded $10 per room for re-entry so we could retrieve our suitcases!

When I asked him to inspect our rooms at check-out (to avoid the possibility of him fabricating damage) he threw a fit and told me that even if he did not see damage now, he may see it later and will charge our credit cards. He is a certifiable lunatic! This is all totally true, and I have two other faculty members and thirty students to corroborate these facts. I am considering reporting the motel to the Better Business Bureau.