University Center Hotel Hotel - Page 2

The location is fine. But the upkeep of rooms and the general condition of the property was rundown.

The hotel seemed dingier than it used to be; otherwise, everything was fine.

The hotel was not as advertised. It was old and not very clean. It smelled bad and the carpets were nasty.

The only reason we stayed at a Holiday Inn was because all other hotels along the interstate in the area did not have a vacant room. It was a normal, fine hotel room, but not really worth the money paid.

I did have a problem at the hotel. I called the 800 number for Holiday Inn and was totally unhappy with the service their service representative gave me. I then called the hotel direct and spoke to an employee. She met and exceeded expectations.