USA Hotel Hotel - Page 1

The Rooms Stunk. I had to spray a couple of cans of Febreeze in the room to get the smell of cat urine out of it. Along with the smell coming through the vents of Marijuana. Children under the age of 5 in the hot tub. We were promised a heated pool, and the heater was broken. My daughter told a child they were too young to be in the hot tube and the childs Mother (a friend of an employee as we were told by the employee screamed at the top of her lungs at my daughter to shut the "F" up) and the employee told us we needed to keep a better eye on our "child". The lights in bathrooms in the Holidome did not work. The exercise room was very moldy and just stunk. We were very disapointed for just a weekend get away with the kids to have fun and we ended up in a nightmare. Outside security doors wide open and the locks not working. I would not reccommend this place to anyone. You cannot even find a website to complain to. The domain name is up for sale. This place is just pure TRASH. I had to give it a 1 cause there is not a 0 available.

The stay was not good. The security doors do not work. The fire alarm kept going off, the fire department did not respond until I called 911. The staff lied about what was going on (several stories to several people). There seemed to be illegal activity going on. The maintenance was non existent. The staff did not seem to care about the nights sleep we lost because of the alarm sounding three times and offered no compensation, discounts, not even an apology!

Very convenient to Cincinnati Northern Kentucky Airport, right off the freeway, formerly a "Holidome" with large indoor pool, current ownership has renovated hotel. I arrived late in the evening at the airport and stayed here rather than driving into Cincinnati. I was pleasantly surprised, very good value and clean room. I didn't use pool, but it appeared to be attractive.

The hotel has new ownership. They were very easy to talk with. Pool was great and the bar was even better. They had karaoke on Thursday and Friday!! I would stay here again at such a great rate.

The location is very close to the highway.