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Tuscany Suites & Casino

3 Stars
 
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255 East Flamingo Road (Downtown)   [edit info]
Las Vegas, NV 89109, United States +1-877-887-2261 www.tuscanylasvegas.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Enjoy the beauty of Italy in Las Vegas, the most exciting city in the world. The Tuscany Suites and Casino, an all-suites resort with 600... more »
 
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average guest rating 3.5 out of 5

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0 out of 1 people found this review helpful
FIRST STAY – Posted Oct 08, 2009
by member121082  (2 reviews)
   
         
Okay
male with an economy budget, traveling for leisure

This was my first stay.I arrived an hour early they wanted to charge an early ck in fee, so I left my bag with valet and went and ate lunch.

The standard rooms seem more like a over sized room with

a un stocked bar. Rather than a suite.

The rates are good.

The $20 food credit at Tuscany gardens requires a $40 minimum purchase. I agree with other reviews ask for a top floor.

If you need to sleep during the day,the hotel is in the airport

fight path. The ac drowns out the jet noises somewhat. Usually after 9pm to 6 am the Jet noises stop.

The cafes are good but slower than avg. I used my points from slot plays to pay for food. The garden cafe staff were snooty

for overpriced cuisine.

The location is ok the bus stop is close. The Hard Rock Shuttle will pick you up by parking lot.

It is ok for an older property and clean

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1 out of 1 people found this review helpful
Horrible customer service!!! – Posted Sep 13, 2009
by estuteobserver  (1 reviews)
   
         
Horrible
male with a moderate budget, traveling for leisure

I found the hotel staff, especially the front desk to be rude, spiteful, and lacking in BASIC customer service skills. I was with a large group staying at the hotel and if I owned this hotel i would be grateful that a convention of over 800 people wanted to stay in my hotel and I would make sure they knew how happy I was to accommodate them. Our group rate of $99. per night wasn't a bargain by any stretch but lets do the math...99.00 multiplied by 800 = 79,200.00 multiplied by 5 nights = $396,000.00 and of course there is no accounting for money spent at the casino, restaurants, bar, etc. If I could go back in time I would stop my group from going there! The front desk staff at this hotel is a good lesson in how NOT to treat customers. Any good things are simply outweighed by the staff's horrible service.

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I would NOT recommend this hotel. The – Posted Mar 23, 2009
   
         
Horrible

I would NOT recommend this hotel. The room had a dirty feel to it from the moment I walked in. The AC clunked and naged its way on and off. The Ice machines in the Building were not working, so I had to go to another buidling. There were no plates,...

read full hotel review on IgoUgo.com

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the hotel wasn't that bad, actually it – Posted Mar 16, 2009
   
         
Mediocre

the hotel wasn't that bad, actually it was pretty good. My problem with this hotel was the staff, they were horrible! they loaded my husbands luggage into someone elses car and when they realized they had done this. they made us go and track it down ...

read full hotel review on IgoUgo.com

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Having stayed in Las Vegas since the – Posted Mar 13, 2009
 
         
Excellent

Having stayed in Las Vegas since the 70's this hotel is a wonderful, beautiful addition to Vegas. This hotel was above our needs. With 650 sq. ft suites kitchenettes. Comfortable King beds, seperate tub and huge shower and toilet area. The...

read full hotel review on IgoUgo.com

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We had a good time. The room was clean – Posted Mar 10, 2009
   
         
Good

We had a good time. The room was clean and neat. The only issue I have is we arrived at 9:30am and could not check in the room untill 10:00am. Then there is a early check in fee of $12.00 between 10:00am and 2:00pm.

read full hotel review on IgoUgo.com

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1 out of 1 people found this review helpful
-Outstanding price for the – Posted Feb 25, 2009
 
         
Excellent

-Outstanding price for the room

-Comfortable bed, luxurious bathroom, EVERYTHING (in and outside of room) was pristine

-Had to use keycard to enter the building where our room was - this made us feel very safe!

-Room was...

read full hotel review on IgoUgo.com

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big suites, comfortable bed, quiet. – Posted Feb 23, 2009
 
         
Excellent

big suites, comfortable bed, quiet. Easy to access off the strip, and easy to access other sites from side streets. Several reasonable dining choices on site. This was a great retreat from all the chaos at our business meeting. We will definetly...

read full hotel review on IgoUgo.com

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Tuscany Hotel -- Las Vegas Saturday – Posted Feb 22, 2009
   
         
Okay

Tuscany Hotel -- Las Vegas Saturday morning 10:00AM on 2/21/09 at the Tuscany, began with extremely loud banging.

After playing till the morning hours in their casino, I was awaked by workmen removing

stone bathroom floor tile, from ...

read full hotel review on IgoUgo.com

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THE CANTINA MEXICAN RESTAURANT – Posted Feb 13, 2009
by KaotikDreamer633
   
         
Mediocre

This place used to be great. Now, its just awful. There is absolutely no consistency in the

cooking! One day you get a piece of fish that covers half your plate, the next you end up

with a piece less than half the size. One day your soup ...

read full hotel review on Citysearch

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