Travelodge La Hacienda Airport Motel

The location of the hotel was great and so was the hotel staff. The room, however, was less than expected, with malfunctioned air conditioning.

This hotel made me feel practical: The Travelodge hotel offered a good price for its condition. I felt it was a good deal.

The non-smoking rooms were full and we had to accept a smoking room with our three kids. It was not a good smell but the service and the attendant were fast and friendly. The price was better than others in the area.

When I checked into the motel, I asked the desk clerk if the marquee price was correct, $39.99. The desk clerk assured me that was the correct price for me, plus taxes. The next morning when I checked out, I was quoted a total of $62.30. I asked why the price difference, only to be told that he was not there to check me in, so he wouldn't change the price. I asked to speak to the manager, but the man said he was too busy to see if the manager was in. I tried calling several times after returning home, but it seems like I am disconnected as soon as I tell someone my name.

This hotel made me feel important: The staff wanted to know about our interest in El Paso and how they could assist us. They wanted me to let them know if I needed any more items in my room that were not in there.