Travelodge Inn and Suites Pensacola Hotel - Page 1

The hotel's location is OK, but the service is horrible. This hotel doesn't allow you to obtain a room without a credit card, mainly because they overcharge and double charge. During my 3 day stay my pre-paid visa had 82 dollars extra taken off cause of an error by the idiots at the front desk. Now after 3 days of phone calls and visits to Travelodge the matter is supposed to be resolved, but I still have to wait 5 business days before I receive my 82 dollars. Not to mention one of the rooms was infested with roaches and housekeeping walking in on my wife while the do not disturb sign was on the door. I advise anyone visiting this facility to, save yourself the headache, pay the extra 20 dollars and get a room elsewhere!

The clerk at the front desk was very rude. I expected more from her, being that she is in a management position. My husband went inside to get the price ranges and he was quoted a high price, being that he is black.