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The Wigwam Golf Resort & Spa, Phoenix

5 Stars
 
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300 Wigwam Blvd.   [edit info]
Litchfield Park, AZ 85340, United States 1 623 935-3811 www.starwoodhotels.com - see rates
Check-in time: 4:00p    Check-out time: 12:00p
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Since opening as a resort in 1929, The Wigwam Golf Resort & Spa has become a renowned Arizona landmark. Nestled in the quaint village of... more »
 
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average guest rating 3.4 out of 5

Hotel Reviews

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Nice But Check your Bill – Posted Jan 29, 2009
   
         
Okay

My stay at the Wig Wam covered five weeks. I found the staff to be very professional and friendly. Food was good, though a bit pricey in Red's. Rooms were nice though the beds were way too soft in a couple of the rooms. Could use a update...

read full hotel review on Yahoo! Travel

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Hotel Review – – Posted Jun 29, 2007
   
         
Okay
54 year old male with a moderate budget, traveling for business

The rooms were large and comfortable and the property was beautiful.

It is quiet and peaceful with excellent landscaping.

I am somewhat likely to return to the The Wigwam Golf Resort & Spa, Phoenix.
I might recommend it to friends.
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A good experience – Posted Aug 12, 2007
by Housepeople  (1 reviews)
   
         
Excellent
64 year old female with a moderate budget, traveling for leisure

We live in Litchfield Park so we were very happy when we could have guests stay there at so much less than what they were asking for local residents.

We love the resort but noticed that they have a few areas which are a little run down i.e need painting. It is still a favorite desination for us and our guests.

Thank you for makin it affordable!!

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0 out of 1 people found this review helpful
Not a good place for a wedding – Posted May 14, 2007
by CanadaJay  (1 reviews)
   
         
Horrible
55 year old female with a moderate budget, traveling for leisure

My daughter used this facility for her wedding and reception this May, and it cost over $7,000.00 U.S. for approximately 50 people.

She supplied her own decorations, and had to remove her decorations after each step of the wedding herself.

The "finger food buffet" cost $32.00 per plate and consisted of nachos, salsa, guacamole, perogies, and meat dumplings.

The champagne toast cost over $1000.00 extra for mediocre sparkling wine.

The wedding party had hair and make-up done at the spa which cost over $200.00 each. We had to re-curl everyone's hair after one hour. My mother had her hair done at a Fantastic Sams and her do was much better than any of ours and she paid $22.00.

I grew up with the Red Door mystique........this was the place to go. Unfortunately, I learned firsthand that it is a myth......no more special than having your makeup and hair done at the mall.

The service (except for the golf cart gentlemen) was lackluster at best. And downright rude when asked to take the luggage into the room.

The bartender assumed everyone was driving and cut many wedding guests off after two drinks. Designated drivers, cabs, and rooms at the Wigwam had been arranged. She even cut the bride off, and she was staying at the Wigwam.

There was a hole in the bathroom wall in our cottage........it had been plastered over and painted. But not sanded smooth before being painted.

And, to top it all off, the maid of honor walked into the cottage where the bridesmaids had left their clothing etc and found someone dressed like a maid going through the bags.

In all, really disappointing for the money paid. We will never go back.

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Not for the family – Posted Apr 09, 2007
by hunterd  (1 reviews)
   
         
Mediocre
51 year old male with a moderate budget, traveling for leisure

If you like to golf and play tennis then perhaps this place is for you. If your family does not play golf or tennis don't stay here.

Poolside service was slow and expensive and the food was mediocre and the beer warm. They somehow managed to screw up a simple order, more than once. The promised family amenities didn't exist. My kids, who are very athletic, weren't allowed to use the workout room. There were no other kid activities. The promised skeet shooting was not there. The basketball court was at some park a couple blocks away. The horseback riding, Sedona trips etc were through third parties.

You did not need Wig Wam's help to do those things. In fact, they managed to screw up the timing on the horseback. Riding as the guy was over an hour late, as we sat in some parking lot in the hot sun. Unlike other hotels there was no listing of local restaurants. In fact the staff acted like no other restaurants in town. They wanted you stay on campus and eat their expensive food. I could go on but I think you get the point.

Next time we will stay at an Embassy Suites, Holiday Inn, etc.

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Wow! Britney Spears shared my bed – Posted Mar 13, 2007
by GitRDone  (1 reviews)
 
         
Excellent
64 year old male with a luxury budget

Ok, not at the same time, but she had my room when she came for her concert.

This posh resort is the home of the stars for all the Glendale Arena visitors. It's not uncommon to see a hockey player (up close without all their teeth) or singers (with or without all their hair) by the pool or in the fancy restaurants!

I love this place to stay. I don’t like golf, but their gold course is challenging! Personally, I can’t make the Windmill hole at miniature golf, but the Wigwam courses make golf seem like a sport!

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Worst customer service ever! – Posted Jul 05, 2006
by jacobjared  (1 reviews)
   
         
Mediocre
25 year old male with a moderate budget, traveling for leisure

I recently stayed at this resort on my honeymoon and I have to say that the staff there is very incompetent and didn't listen to me when a situation with billing arose. I pre-paid for my trip through a travel agency and the staff at the Wigwam charged me for 2 nights anyway. When I checked in, they had me down as leaving 2 days earlier than my actual planned departure date. I told them that I had documentation that the vacation was prepaid, but they assured me that everything was taken care of and that I would check out at my planned time. Well, they definitely "took care" of me alright. They charged me for 2 additional nights! I went to clear this up when I checked out, they assured me that everything was OK and that my card would not be charged, wrong! The incompetent staff again failed to deliver what they promised! I came home to find a charge on my credit card. Now after 3 weeks of contacting them on the phone, and of course, more promises, I still haven't gotten a refund of my money! Watch out for this resort!

I am not likely to return to the The Wigwam Golf Resort & Spa, Phoenix.
I would not recommend it to friends.
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Make sure you bring confirmation of your trip... – Posted Jun 23, 2006
   
         
Okay

We went to this resort on our honeymoon...we pre-booked through Yahoo Travel. We prepaid for everything and had a great time, but when we received a bill for 2 nights when we checked out I was furious! I wondered if this would happen because the guy ...

read full hotel review on Yahoo! Travel

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The Wigwam offers guests a choice of – Posted Jun 05, 2006
 
         
Excellent

The Wigwam offers guests a choice of 331 spacious accommodations, from guestrooms to luxury suites, spread across a residential-style campus. Our room was a spacious, stylishly decorated, deluxe suite with a big bathroom and a terrace. The...

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Can't say enough! – Posted Jun 10, 2005
 
         
Excellent

If wonderful atmosphere, supreme service, beautiful location, and fun for the entire family. This is the ultimate place to hang your hats. It's a experience you will want to return to time time again.

read full hotel review on Yahoo! Travel

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