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The Whaler on Kaanapali Beach

4 Stars
 
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2481 Kaanapali Pkwy   [edit info]
Lahaina, HI 96761, United States +1 808 661 4861 www.whalerkaanapali.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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2-for-1 Luau when you stay 5 nights or more! Awarded one of the BEST hotels in Hawaii in 2002 by Travel & Leisure subscribers!... more »
 
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average guest rating 3.8 out of 5

Hotel Reviews

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All Review Photos The Whaler, in the – Posted Jan 22, 2009
 
         
Excellent

All Review Photos The Whaler, in the heart of Ka’anapali is hard to beat. This twin tower condo complex has location in its favor. The units are spacious and have good views of the ocean and the mountains from our ninth floor lanai. The unit ...

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1 out of 3 people found this review helpful
You Can Do Better – Posted Oct 28, 2008
by mate68  (1 reviews)
   
         
Mediocre
traveling for leisure

The Whaler is situated on beautiful Kaanapali Beach in the southwestern area of Maui, Hawaii. It consists of two 12-story buildings which are separated by a courtyard and a small, simple swimming pool. Additional landscaped areas around the buildi

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0 out of 1 people found this review helpful
Whaler Under Construction 2008-2009 – Posted Sep 02, 2008
by winojess  (1 reviews)
   
         
Mediocre
traveling for leisure

My family has been staying at The Whaler since the late 70s. It's always been "home" to us when we go to Maui. This most recent trip, however, in August 2008 was awful. We rented direct from unit owners and weren't told that the entire courtyard

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Room was badly in need of updating, – Posted Jun 11, 2008
   
         
Mediocre

Room was badly in need of updating, carpet was stained, veneer on wood furniture was chipped, drawers broken. No water pressure/little hot water. Staff was surly and unhelpful.

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Our stay at The Whaler was great. Our – Posted Apr 19, 2008
 
         
Excellent

Our stay at The Whaler was great. Our room looked like it had recently been updated and was very nice and clean. It was like staying in a beautiful, tropical apartment. We loved staying on Ka'anapali beach. The location could not be better. ...

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There was much construction giong on – Posted Mar 25, 2008
   
         
Okay

There was much construction giong on with noise starting at 7am each morning. Not exactly the "Hawaiian experience" desired. Also, leaf blowers started up at 7 in the morning. The property was lovely and the setting was perfect. Lots of places to ...

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When were first arrived and got our – Posted Jan 12, 2008
   
         
Mediocre

When were first arrived and got our room I was never so disappointed in my life! The room #1264 was very run down. Carpet was filthy...so bad I wouldn't walk barefoot on it! The garbage disposal didn't work, the dishwasher leaked water under the...

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1 out of 1 people found this review helpful
Excellent for older adults – Posted Aug 27, 2007
by dleviton  (1 reviews)
   
         
Excellent
76 year old male with a luxury budget, traveling for leisure

We stayed in #1051 from May 4-18. The place was perfect with a hugh corner wrap around lanai. Clean, good beds, pool, and a perfect beach. It is difficult for me to walk distances because of knee and hip replacements but restaurants were doable, and we could drive to other restaurants, shopping, etc. Only wish the suite had a higher toilet and no-step shower but neither detracted from the high quality of the vacation. (toilets are designed for short people or those who are flexible). Great sunsets, and fish market up the road. Maui mocha coffee is delicious. Condo staff was bery nice and accomodating. Have every intention of returning.

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My wife and I stayed 11 nights at the – Posted Aug 17, 2007
 
         
Excellent

My wife and I stayed 11 nights at the Whaler for our honeymoon. We stayed in one of the ocean view studio units on the 12th floor. We had a beautiful view of the ocean and it was nice having our own kitchen to cook a couple nice meals to help us...

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Dont stay in tower 2 room 770 – Posted Aug 11, 2007
by profitness1  (1 reviews)
   
         
Mediocre
39 year old male with a luxury budget, traveling for leisure

We booked two rooms and stayed at the Whaler last year in Tower I and had a fabulous stay. The rooms were clean and fresh and the room journal had entries from many other satisfied renters.

When we made reservations this year, we assumed all the rooms were this way...big mistake. Room 770 was dirty looking (Carpet was discolored) and smelled dank and mildewy, as did the entire hall, but less so. It took a day to "acclimate" to the smell, and so long as the AC was full blast, it kept it at bay. The smell was characteristic of washing clothes and then forgetting about it in the washer for a day or two. All your clothes smelled of this when you left the room.

The next huge problem was the elevator...it was located directly behind the headboard of the bed. All day long and through most of the night it sounded as if a grocery cart was being rolled up and down the wall. I would assume all the rooms on each floor located adjacent to the elevator had this problem, but when I brought it up to the manager she acted as if this were the first time it was ever brought up. This noise and vibration is way too loud to act as if nobody else has ever mentioned it. She acted surprised. We were there for 6 nights and it never relented.

The last problem was the mysterious bites we would wake up with. They didnt look like mosquito bites and we didnt have them before we went to sleep. They itch like crazy and look like little dots...not raised like a mosquito. I got mine mostly on my belly and butt...kinda odd to get bit through clothing.

Overall, we still managed to have a great time in Maui...we love kaanapali and would even recommend staying at the Whaler. Just dont be naive like us and assume all rooms are the same. Do your homework as we will next time if we stay there again. I did a search on google when we got back and noticed 770 was on sale. Perhaps the new owner will do something about the cleanliness, bugs, smell and sound.

Will and family

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