The Westin New York at Times Square Hotel

Walked into a breath of fresh air. From the moment you enter the hotel you will notice everything is immaculate. The check in went smoothly, staff was very friendly and helpful. We upgraded to the Westin Executive Club level room so we could take advantage of their Executive Club Lounge. We walked into our room and it was HUGE, CLEAN, AND BEAUTIFUL. Bathroom was amazing and spotless. There was more than enough room for 3 girls and all our luggage. Big, flat screen TV, Apple computer with large monitor in our room. Beautiful view. Fresh air and clean sheets.. perfect! Staff was always friendly and helpful. We enjoyed the Executive Club Lounge every morning for breakfast (bagels, cereals, fruits, eggs, pastries, etc.) and every evening we enjoyed snacks (beef wellington, scallops wrapped in bacon, sushi, etc.) Room service was very pricey and the food was average in taste. $50.00 for 2 pints of ice cream and a bowl of chicken noodle soup. Our friends stayed at the Milford Plaza and were miserable! They spent their entire time visiting us. If you are visiting NY, I can't recommend The Westin Times Square highly enough!! Can't wait to return.

Good location, big room, nice lobby.

But room and supplies are old, worn out, not representative of a Westin.

I love the Westin Times Square. Everything you could possibly want or need is in the hotel, including a full-service movie theatre, and the staff is stellar.

This is one of the few Starwood properties I?ve stayed in that actually maintains a separate check-in for Starwood Gold and Platnum members and uses it. The line was super-quick, and the upgrades were immediate. For an eight-day stay over Thanksgiving, we were upgraded to a room on the top floor with amazing views of NYC and the Hudson River. Just stunning.

The décor is modern, without being TOO hip. Located just a block of Times Square, it's in the middle of everything without being as loud or bright as a hotel located directly on the Square.

Room service is fantastic. I think some of the items come from Shula?s restaurant downstairs, and everything we?ve eaten there has been good. The rooms are simple and clean ? décor isn?t anything to get excited over inside the rooms themselves, but clean and simple is really enough for me, personally. The bed was a Westin Heavenly Bed, which is consistently fantastic.

I?d recommend this hotel to anyone looking for a solid hotel in NYC. Cabs are easily obtained by the porters outside the hotel ? I?ve never waited more than 5 minutes. If you let the staff know you?d like a car service the night before you leave, they?ll have one waiting to whisk you away the next day at the specified time. And because you don?t actually have to fight Times Square traffic to get out of town, you can actually make it to JFK about 15 minutes faster than if you?re staying inside Times Square proper, even though it?s really only about a block difference. Rates vary but there are plenty of specials that make these rooms affordable for anyone visiting NYC.