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Hotel Reviews > Texas Hotels > The Westin Galleria Dallas
My most recent stay was fine, but I have experienced check-in problems and unfriendly staff in the recent past (within the last year or so.)
It was great. This hotel is in the perfect location, and Westin guests get discounts at several Galleria stores. They had comfy beds and bedding, and I love the extra room in the shower and complimentary bottles of water.
My visit to the Westin was the first time I had stayed in their hotel and they made a great impression on me. I will definitely stay at other Westin hotels on my travels.
This hotel made me feel comfortable: The staff was very friendly and the room was plush.
This hotel made me feel entertained: We dined in their restaurant and had drinks in their bar. Plus, we were on the concierge level, so there were books and other free stuff for us.
This hotel made me feel comfortable: They have excellent mattresses for their beds, as well as extra blankets and pillows. Big cotton towels are also available. There is a good supply of connecting rooms.
It was not convenient to use the gym. I understand they will be building a facility; however, it was inconvenient. Their bar facilities are horrible. They have an inadequate selection of wine, the staff is incompetent, and the food is maybe average.
This hotel made me feel welcome: They provided assistance with valet and baggage, and check-out was quick.
The other guests on floor were very loud late at night.