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The Westin Bonaventure Hotel & Suites, Los Angeles

4 Stars
 
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404 South Figueroa Street   [edit info]
Los Angeles, CA 90071, United States +1-213-624-1000 www.starwoodhotels.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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In the heart of Los Angeles? downtown financial district, the landmark Westin Bonaventure Hotel & Suites, Los Angeles is ideally located.... more »
 
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average guest rating 3.9 out of 5

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Awful experience – Posted Oct 23, 2009
by member130633  (2 reviews)
   
         
Horrible
female with a luxury budget, traveling for leisure

This hotel gives Westin a black eye! The front desk ignores customer needs and keeps the customer waiting for hours. Took our family of four almost 2 hours to get a room with two beds and then it was a small, cramped, miserable room. The mattress was so horrible that we slept on the floor! We asked for another room and we're denied. The shower had used soap still in the stall and the comforters were stained. One of the worst Westins in the chain.

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2 out of 3 people found this review helpful
The Westin Bonaventure Hotel & Su... – Posted Jun 02, 2009
by NAFSA09  (1 reviews)
   
         
Good
27 year old with a luxury budget, traveling for business

*Quite an expensive hotel - I paid $229 per night and didn't get breakfast, to pay for breakfast was $25!

*There is a starbucks either side of the hotel and you can pick up breakfast cheaply.

*VERY big hotel, with quite a confusing layout

*

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0 out of 4 people found this review helpful
The poorest Westin hotel I have staye... – Posted May 20, 2009
by member165786  (1 reviews)
   
         
Horrible

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shower was crap – Posted Apr 05, 2009
by Tokidoki21  (15 reviews)
   
         
Horrible
28 year old with a luxury budget, traveling for leisure

the good:

-great window view in the room

-great front desk, professional and courteous

-comfortable bed

the bad:

-the shower would give fluctuating temperature water. suddenly hot and then suddenly cold every 5 seconds. it was so difficult

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Have stayed in numerous hotels in the – Posted Feb 08, 2009
 
         
Excellent

Have stayed in numerous hotels in the USA, Asia, Australia, Europe and Britain. In this 4 star Category we found this Hotel and staff to be among the best anywhere. Staff great and very helpful, facilities good and for Australians who are not...

read full hotel review on IgoUgo.com

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Classic Westin Downtown L.A. – Posted Feb 04, 2009
by rjweber21  (25 reviews)
   
         
Okay
34 year old male with a luxury budget, traveling for leisure

A cool place to stay, and definitely a place worth checking out. The elevators are glass on the outside of the hotel, allowing you to see downtown L.A. as you ascend to room. If roller coasters / heights freak you out, just stare at the door.

T

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Nice Hotel, close to everything that I – Posted Jan 14, 2009
   
         
Good

Nice Hotel, close to everything that I was attending and rail system was 4 blocks away for any other travel I would have needed. It was convient to shopping, resturants and staple center.

read full hotel review on IgoUgo.com

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Nice area with shops.The parking fees. – Posted Jan 05, 2009
   
         
Okay

Nice area with shops.The parking fees. I find it absurd that a hotel charges $40 dollars a night for parking.

read full hotel review on MYTravelGuide

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I was very surprised to experience such – Posted Jan 04, 2009
   
         
Horrible

I was very surprised to experience such poor service. I left 3 messages for the night mangaer to call without any results. One of 3 days we were not given clean towels and the room was left without service. I will not return to this hotel again.

read full hotel review on IgoUgo.com

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Great price, location and revolving bar – Posted Dec 23, 2008
 
         
Excellent

Great price, location and revolving bar on 35th floor! Exceeded our expectations. Great location. Parking is expensive but there are other options within walking distance. The revolving bar on the 35th floor is amazing! We'll definitely do it...

read full hotel review on MYTravelGuide

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