The Waldorf Astoria Hotel - Page 5

This hotel made me feel secure: They had lots of employees making sure that people in the hotel were treated as guests.

It's one of the nicest hotels I have ever stayed in.

I thought, for the price, that they would provide fluffy bathrobes to wear.

This hotel made me feel respected: I liked the general treatment of the staff, from the desk to the concierge. They always referred to me as 'Mr.' or 'Sir.'

The customer service and response to requests was less than expected. Overall, it was a disappointing stay because of the service. The hotel was classic, but there were a number of items in need of repair or updating.

I stayed there because I went to a convention that was held there. Otherwise, probably would not have chosen it.

This hotel made me feel content: It was a secure, quiet, and nice hotel.

A staff 'lost' an essential medical item I had asked them to store in their refrigerator. Only after I had made several calls did they 'find' the wrong item. I had to call the most senior staff member on duty before the matter was resolved.

It was a lifelong dream of mine to stay there and it was really worth it.

This hotel made me feel pampered: They sent us chocolate-covered strawberries and champagne because it was our anniversary. They also provided fluffy robes. Their service was good and unobtrusive.

The rooms in the Waldorf-Astoria do not deliver to its high reputation.

This hotel made me feel respected: Staying at the Waldorf is a bit of a 'prestige' thing.

I love the caring and safe environment.

I called the front desk 3 times to have a minor plumbing problem with the shower fixed. It was not fixed, however. But it was not a big problem.

This hotel made me feel secure: I was in NYC and the whole environment felt safe from the outside city. They had nicely-dressed security around the lobby at all hours.

This hotel made me feel elegant: The atmosphere was distinguished and upper class.

I remember the room being dark, as though the lighting was not suited for the room. There was no full-length mirror in the bathroom, only on the back of a closet door in the opposite end of the room from the bath. And even that mirror was so old.

Hilton makes my stay as pleasant as possible and I literally couldn't ask for anything better at any price.

This hotel made me feel secure: No information about me was divulged during my stay.

This is a wonderful hotel. It is first-class all the way. It really treats its guests like royalty.

This hotel made me feel respected: There was a mistake in our reservations and the Waldorf upgraded us to the towers at the room rate we were quoted for originally.

My stay at the Waldorf was very pleasurable. The services were up to the standards expected for a stay in such a grand hotel.

The room was dingy and not what I expected. The staff was fantastic - they exceeded my expectations. They had such a great staff. Why don't they invest more in the room? Also, phone charges were outrageous! They didn't provide good hookups for laptop. There was no WiFi. It's a terrible hotel for a business traveler.

This hotel made me feel pampered: They had a very nice staff. They gave me a better room - a suite.

I find that my stays at the Waldorf are the high point of my visits to New York. I'm always cocooned in comfort and attention.

This hotel made me feel pampered: The service was swift, attentive, and customer-oriented with a flair one finds only at the Waldorf.

The Waldorf is a lovely hotel and staying there was a wonderful experience everyone should have at least once in their lifetime.

This hotel made me feel important: The service at the front desk was exceptional.