Presenting a Vegas spin on the upscale culture of Venice is the AAA five-diamond rated Venetian Resort Hotel and Casino. Located on the... more »
Presenting a Vegas spin on the upscale culture of Venice is the AAA five-diamond rated Venetian Resort Hotel and Casino. Located on the famous Las Vegas Strip next to its sister property the recently opened 3066 suite Palazzo-the luxurious Venetian features 4027 elegantly appointed suites-a Grand Canal complete with gondola rides-a 120000 square-foot casino-20 remarkable restaurants and a 440000 square-foot enclosed retail dining and entertainment complex. Built on the site of the historic Las Vegas Sands and connected to the Sands Expo and Convention Center-the Venetians signature feature is its quarter-mile winding waterway- the Grand Canal. Along the Canals cobblestone walkways are the 80 international boutiques and name-brand outlets of The Grand Canal Shop. Seven James Beard Award winning chefs-including Mario Batali-Wolfgang Puck and Emeril Lagasse-can be found among the propertys 20 critically acclaimed restaurants. The Venetian is also home to the citys most exciting nightlife as visitors can choose from Tao Nightclub and Tao Beach-V Bar or La Scena Lounge. Live entertainment includes Blue Man Group and Phantom - The Las Vegas Spectacular-as well as Wayne Brady-Making It Up. The hotels extravagant casino offers table games-a semi-private high-limit salon-slot and video poker machines-a luxury race and sports lounge and the 11000 square-foot Venetian Poker Room. Relaxation and rejuvenation can be found at the Venetians Canyon Ranch SpaClub-a 134000 square-foot wellness and fitness facility. Or discover fun and sun on the five-acre pool deck. Accommodations in the Venetian and the Venezia tower set the standard for excellence with their incredible size -standard suites range from 650 square feet to 1500 square feet-upscale amenities and impeccable service. Recently remodeled-the beautifully decorated bedroom-relaxing living room and spacious bathroom invite you to enjoy your Las Vegas vacation in comfort and style.
Orbitz
Beauty and grace embrace you at The Venetian Resort Hotel Casino, an all-suite masterpiece of astounding architecture and impeccable service, located in the heart of the famous Las Vegas Strip.
Inspired by the romance and grandeur of Venice, Italy, The Venetian treats you to an unparalleled array of amenities and attractions.
Nineteen remarkable fine dining restaurants, featuring an unprecedented six James Beard Award-winning chefs, including Wolfgang Puck, Emeril Lagasse, Thomas Keller, Piero Selvaggio, Joachim Splichal, and Luciano Pellegrini
Official Hotel Information
Location. The Venetian Resort Hotel & Casino is located on the Las Vegas Strip, three miles from downtown Las Vegas, Nev. McCarran International Airport is five miles away. Red Rock Canyon and Mount Charleston are within 20 miles from the hotel. Hotel Features. The Venetian Resort Hotel & Casino features replicas of Venice's classic architecture and art. A gondola ride streams through the hotel's canal, which is lined with shops and live performers. The marble-floor casino offers poker, slot machines and table games. The hotel hosts popular Vegas shows, and a nightclub is also on site. Treatments at the hotel's Canyon Ranch Spa include massages, acupuncture, facials, mud wraps and body scrubs. The two-level spa also offers fitness centers, a climbing wall, saunas, steam rooms, a barber shop and beauty salon. The rooftop terrace features pools, spa tubs and private cabanas. The Venetian Resort Hotel & Casino boasts over 20 fine dining and casual restaurants, from Mario Batali's B&B Ristorante to Emeril Lagasse's Delmonico Steakhouse to Wolfgang Puck's Riva Poolside. Guestrooms. Guestrooms at this all-suite hotel offer beds with pillowtop mattresses, Egyptian cotton sheets, goose down duvets and angora wool throws. Amenities include three LCD televisions, wireless Internet access, laptop-compatible in-room safes, and CD/DVD players. Suites feature minibars, dining areas and sunken living rooms. Marble bathrooms offer glass-enclosed showers, dual vanities, bathrobes and Agraria San Francisco toiletries. The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US$15 per day, Resort fee inclusions: Local and toll-free phone calls, In-room Internet access, Daily newspaper, Access to Canyon Ranch fitness center for up to 2 guests per suite, . The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. Value-Add Promotion Book a stay before December 31, 2009 for travel from July 1 - December 31, 2009 and receive the following: US$50 Slot Credit, US$25 credit at Dos Caminos with minimum purchase of US$50, 20% off bill at Dal Toro, Complimentary line pass and admission to LAVO, Complimentary drink at LAVO, US$30 off the bill at ZINE with minimum purchase of US$60, Vouchers for the added-value components listed above will be presented to guest upon check-in. Each voucher listed above is valid per suite, per stay. Minimum check-in age is 21 for this hotel.
ReserveTravel
Gondolas navigate a replica of Venice's Grand Canal and recreations of Venetian landmarks, across from the Fashion Show Mall.
skoosh.com
57 year old with a luxury budget, traveling for leisure
About a week a go my sister and her companion stayed at your casino.
STRIKE ONE
When they arrived they were advised that they only had a room reserved for 7 days. And they would have to add another day if they wanted to stay for the 8 days they previously thought they had reserved the room for online. They said go ahead and add another day. They went up to their room, thinking everything was taken care of.
STRIKE TWO
So when they were finishing up their 7th day, they woke up to a call from your lobby asking when they would be leaving that day. They advised the person that they had added another day when they first arrived. Your "check in" peerson advised them that there was no record of them adding the extra day and that they would have to come down to the lobby and make arrangements to stay another day. They again said OK and went to the lobby and once again made arrangements with the day "check in" person, who told them that all they had to do was change there keys and it would all be taken care of. So "once again" thinking everything was taken care of, off they went for their last day in Vegas.
STRIKE THREE
When they get back to their room Saturday nite, they find out that there pass cards don't work. So down to the lobby they go again. They ask what gos and the nite "check in" person advises them that they were supposed to check out Saturday so they canceled their cards. My sister "once again" advises them of everything that happen from day one. The nite "check in" person advises them that there is no record of any such actions being taken. My sister advised them ok go ahead and add the last day. They said they would but it wouldn't be at the regular price, now the cost for ONE DAY would be 889 dollars. Per all the rooms have been rented all ready. My sister thinking they didn't have a room now ask where their belongings were and they told her, no no no there still in the room they would just have to pay 889 dollars to stay that nite.
YOUR OUT
My sister wanting to get this mess over with went ahead and paid it. So I blame that on her, but by god for a Big Corporation to have employees make 3 mistakes and then still make the customer pay for their mistakes. I find that intolerable. What happen to the "customer was always right" You could have had everything verified by the time they got up to go the next morning (and apoligized!). All you had to do is talk to the people they dealt with during the day. Check the videos, I'm sure you have cam corders set up at the "check in" desk. But oh no, apparently the customer is always wrong at your casino. I can not sit and watch this travesty of customer service. So as you can tell I'm emailing everyone in my address book and am asking them to do the same with their address book and please make sure you leave the venetian casino's email address (comments@venetian.com) on your email when you forward this message. Maybe next time you'll teach your employees correct customer service.
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