Tried to check in at 3pm - were not able to until 4:45pm. Had checked luggage when we came in, and after 4 (yes 4) calls to the bell desk it finally appeared 1 1/2 hours later. What was irritating was they kept lying on the phone - "it's on its way", "it will be there in 10 minutes," etc. The room was OK, a Rialto suite. Very big, but a lot of wasted space. Pools - 4 acres of pools the hotel says- well that may be the total area, but the pool is just normal size. Could be just luck, but the gambling at the Venetian was very unlucky, at least for me and my wife. Couple that with $12 gin and tonics in the Casino, the incessant walking to get anywhere, and take my word for it: stay at The hotel at Mandalay Bay. Never again at the Venetian.