Their service was horrible! We were in a handicap-accessible room and the bathroom door was extremely hard to open and close, and the doorknob came off when my disabled sister tried to close the bathroom door and she fell to the floor in result of that and ended up going to ER.
So when we let the hotel management office know about the situation, they were so unapologetic, they demanded us to pay if we had to stay longer due to the injury. Just unbelievable!