I just got back from a 5 day stay. The hotel is beautiful and the rooms are all suites. I stayed in the executive tower (Venezia I think). It's the upgraded tower with private check in and elevators, and private pool. There were a few complaints. 1. Thank god for private check in! It still took 30 mins. The hotel grounds are gorgeous and enormous, which means a lot of people checking in and out.. We checked in at midnight, and still had to wait 30 mins. 2. Although the executive tower is nicer, it's SO far from the casino and the main lobby. I was constantly carrying my shoes.
The pros: 1. Extremely nice staff (once you get a hold of them. Average 15 minute hold for concierge). 2. Prompt room service (but not good food. Maybe 3 stars). 3. AMAZING turn down service. I left the room trashed all the time, and it was spotless when I cam back.
All in all, I stayed here because the Wynn and Bellagio didnt have anymore suites available and I generally stay here as a fall back to the above 2.
Definitely a top 3 hotel. Better than the Mirage, the Palms or Hard Rock, as they are very much 20 to 30 something hotels that are more hype than luxury.
Will continue to stay here as my back up suite hotel.