The Tower, a Guoman Hotel Hotel - Page 1

Very conveniently located by Tower Bridge and the city of London. The hotel was a zoo when I was there. The staff seemed a bit overwhelmed. I had trouble with the high speed access in my room and gave up after 15 minutes on the phone with a tech in India. The gym was small and underwhelming. They must have good deals as there seemed to be a lot of people there on holiday. Unfortunately, it wasn't functional for me on my business trip. I wouldn't stay there again.

This hotel is in a fabulous location right by the river and Tower bridge so starts off well. There seemed to be a lot of people checking in when I did so was quite busy. They had given me a smoking room which I didn't want and i couldn't get hold of anyone to change it for me so went back down to the reception desk. I left the problem with them and went out for the evening. When I returned I had a nice room on the non smoking floor.

Breakfast was pleasant in my room although 15 mins before I had asked for it and whilst I had been offered a complimentary newspaper, it didn't turn up! All minor points so would stay there again.