The Touchstone Hotel

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The Touchstone Hotel
Awful 2.0/10 2 reviews
480 Geary St, San Francisco, CA 94102 (at Mason/Taylor St)
Hotel Class: 3 Stars

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The Touchstone Hotel - San Francisco - Exterior
Exterior
 
The Touchstone Hotel - San Francisco - Lobby
Lobby
 
The Touchstone Hotel - San Francisco - Entrance
Entrance

Official Contact Information & Amenities

Information
42 rooms, 6 floors, Built 88 years ago (1920), Renovated 7 years ago (2001), Check In: 2:00 PM, Check Out: 12:00 PM 
Amenities
Business center, Parking ($), 1 Restaurant 
Room Amenities
Air conditioning (some rooms), Free high-speed Internet, Cable TV 
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $69 per night 
Official Phone Number
(415) 771-1600 
Official Website
The Touchstone Hotel 
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2 Unbiased Traveler Reviews

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2.0/10
Awful
member icon Poor service
Posted Jun 24, 07 by upsettraveler, 1 reviews 
26 year old woman with a moderate budget, traveling for leisure

The room was small, but ok and breakfast at Davids was good, but the service at the Touchstone was horrible! They offer a valet service and when our car was returned someone had torn through it. We found clothing that did not belong to us all over the place and our personal items missing, in addition to the drivers seat broken in a forward position. When we spoke to the touchstone manager about compensatig us for the $26.00 valet or the room he got angery and there is nothing he could do. When we asked to talk to someone above him he said "Only God is above me." My advice is to never stay here, who knows what will happen to you!

2.0/10
Awful
member icon The good location was the only perk
Posted Mar 27, 07 by Unhappycustomer, 1 reviews 
22 year old woman with a moderate budget, traveling for leisure

My boyfriend and I made reservations to stay at the hotel for our one year anniversary. It looked great in the pictures, so we were really excited.

We got there and could not believe the great location. The service from the valet and front desk was nice. Here comes the unpleasant surprise. The hotel was not at all what we expected. It smelled funky when we walked out of the elevator. Come in to our room to find dirty curtains, a tiny TV that seemed quite old on the top corner of the room, hair that did not belong to either of us in the bathroom and the bathroom window would not close. Needless to say, we did not stay there, and I had to end up calling my credit card company to refuse the charges.

I am still waiting for a call back from the "manager" to solve my reimbursement issue for the cancellation.

You do the math.

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