The Terrace Hotel Cincinnati

Let me start off, by saying that the staff at the terrace are very nice and helpful for the most part.

However, this hotel is in deep need of repairs and is severely outdated and unsafe!!! My husband was in the bathroom brushing his teeth when the sink gave way and instead of landing on his feet, he caught it and it crushed both of his hands!! He was hurt severely!!! They merely gave us a small upgrade in rooms (the upgrade was just as bad in repair. The offered no refund on our stay or anything. Since returning home I have tried to make contact with the hotel and send them the medical reports on the fractures he received and the do not care!!

The scariest part is that my two small children were brushing their teeth mere minutes before this happened to my husband!! They would of really been hurt worse than he was!!!

We are returning to Cincinnati in 3 days and would never stay there again nor do we recommend that you or your family stay there. Please take this warning seriously and do not book at the Terrace Hotel!!

Absolutely DON'T STAY THERE--under any circumstances!!! I actually felt as though my son and I were in physical danger. After hotel staff finally called police to quiet racket (at around 2:00 a.m.), unruly patrons occupying several rooms/suites (and constantly moving from one to another, slamming doors) were allowed to continue unlawful behaviors on premises. The hotel staff took no action to remove these undesirables, and made no effort to compensate us for the imposition. (It was actually only reasonably quiet from around 2:30-4:30 a.m., after the police left.) It was actually quite scary to have the people from the suite next door banging on our room door and yelling obscenities, only to call the hotel staff at the desk and be told "There is nothing else we can do." I repeat: DON'T STAY THERE!!!

This has to be one of the worst hotels I have ever stayed in. The two Motel 6s I have stayed at were cleaner. The carpet in the room was soggy in a spots, the halls were filled with pot smoke most evenings (which did set off the fire alarms twice), and the hotel staff couldn't care less. The walls were paper thin. There was no security, anyone could walk right off the street and into an open elevator, which would access all of the guest floors. I'm not really sure where the restaurant was and the fitness center was from the early 70s.

I had stayed at this hotel before and everything was as I expected. The hotel staff is very nice and helpful. I usually go up to Cincinnati each year and I stay downtown to have easy access to the stadium. I have stayed at many of the downtown hotels over the last twenty years, but as of now the Terrace hotel is my choice. They have good price, nice rooms and nice people.

This hotel made me feel relaxed: Everything was just as it should be. The rooms are clean and comfortable and the staff is extremely nice.