I never wrote a review in my life, but was compelled to do so...This is absolutely the worse hotel in Miami...but actually more like a motel. When I checked in I was given the key to their best "Wet room suite" which means it comes with an outdoor soaking tub. The only problem is the tub barely fits one person...not ideal when you expect to -at least fit two people (isn't that the point)...next walk inside and the places stinks of mildew the floor creeaks and the walls look like painted cardboard...
I immediately asked for another room and was given one on the other side of the hotel by the pool. This room was smaller than the first with stronger mildew odor and hideous decor. I then asked the front desk for another room, he said " they are all the same" I then told him I was checking out and going to their sister hotel "the Raleigh" (SEE MY RALEIGH REVIEW - ITS NOT MUCH BETTER)
Any way they charged my card for one night stay even though I didnt stay there and I was extremely inconvenienced as expressed to their managers Juan and Fernando they would not credit my card. Not the best way to treat customers...