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The Silversmith Hotel & Suites

3 Stars
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10 South Wabash Avenue, (Loop)   [edit info]
Chicago, IL 60603, United States +1 312 372 7696 www.barcelo.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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At the heart of Chicago?s Financial/Theater District (the Loop), The Silversmith Hotel & Suites, a landmark Chicago attraction in itself,... more »
 
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Hotel Review

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1 out of 1 people found this review helpful
Bad Deal – Posted Apr 30, 2008
by travelwoman  (1 reviews)
   
         
Mediocre
35 year old with a luxury budget, traveling for leisure

This review is being written on April 30, 2008, and we were at the Silversmith just this past weekend, for four nights.

The most disappointing thing was the rate combined with the lack of quality. We paid over two hundred dollars a night for an extremely loud room on the 9th. floor. There was construction at a building outside our room AND the Chicago subway (El) zoomed overhead every couple of minutes. (The noise could have been mitigated by better insulated windows.)

The room was quite small with little natural light (except the windows in the bedroom). The bedroom, while a separate room technically, was really just partitioned off from the living area by two French doors which were very pretty but which transmitted light from the adjoining room right into the bedroom. Equally distressing, the wall that partitioned the bedroom from the living area did not go all the way to the ceiling, for reasons I do not understand. So noise from within the hotel room – the TV, the bathroom toilet or shower, etc. – was transmitted very easily.

We traveled with our toddler, which is exactly why we wanted a one-bed room suite. But between the noise from outside and the light and noise inside, it was just like sleeping in a regular hotel room, only worse, because there was the expectation of privacy and separate rooms. When the TV was on in the adjoining room, it might as well have been on in the bedroom.

We did not read the description of the Silversmith carefully. There was no microwave in the room, and the refrigerator was very small. We expected a type of kitchenette, so that we could warm up our daughter’s milk each morning.

To Silversmith’s credit, the towels and washcloths were plush and plentiful. The bathroom was a nice size, though the water pressure in the shower was not great.

And you cannot beat the location. It is near a lot of sights and public transportation.

For the money, I would not stay there again. I would instead look at Homewood Suites (Hilton), which also has properties in Downtown Chicago, and they seem to be more affordable than Silversmith and the suites come with complete kitchenettes and dining areas.

We should have known to be wary when Silversmith required full payment in advance. We stayed the four nights because we did not want to fight for a credit and were too busy to haul all our stuff to another hotel.

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