The Sheraton Read House Hotel Chattanooga combines the ambiance of yesterday with the amenities of today. Nestled in the heart of downtow... more »
The Sheraton Read House Hotel Chattanooga combines the ambiance of yesterday with the amenities of today. Nestled in the heart of downtown Chattanooga, our hotel is ideally situated for business, weekend getaways, or a vacation in one of Tennessee's most historic cities. We are on the Chattanooga free Electric Shuttle route and just blocks away from the Tennessee Aquarium, restaurants, shopping, and other exciting attractions. Enjoy the gorgeous Georgian architecture that placed us on the National Register of Historic Places. Amidst the historic architecture, many modern amenities await you. A brand new indoor pool with a cascading waterfall can be found alongside our courtyard and terrace. Our new state-of-the-art workout facility creates an atmosphere of relaxation. After a long day of sightseeing or business, relax with friends and family over prime dishes at the award-winning Porter's Steakhouse. Or for a pick-me-up any time of the day, stop by Starbucks® Coffeehouse. Step into your guest room or suite and enter a world of comfort and satisfaction. Enjoy complimentary High Speed Internet Access and the beauty of Drexel Heritage furniture. Then settle into the comfy Sheraton Sweet Sleeper(SM) Bed with its soft duvet ensemble, crisp white cotton sheets, and feather and down pillows. Experience classic comforts and modern flair at The Sheraton Read House Hotel Chattanooga.
Starwood
Located in downtown Chattanooga on the trolley line, this Chattanooga landmark hotel is listed on the National Register of Historic Places. The Read House is known for its Georgian architectural style and Southern charm. The quarter-sawed English walnut paneling, old-fashioned drop mailboxes and elevator dials, and terrazzo-poured marble floors give the lobby a stately feel. The hotel is located across the street from a downtown shuttle stop, where a free shuttle carries guests from the Tennessee Aquarium to the Chattanooga Choo-Choo and other attractions. All guestrooms are elegantly appointed and designed to meet guests' every need with the utmost discretion and taste. Complimentary wireless Internet access is available in all common areas; room service and a self-serve business center are also available. An indoor pool with cascading waterfall can be found alongside the enclosed courtyard and terrace. A state-of-the-art workout facility and spa help are also available. The hotel includes Porter's Steakhouse, which provides guests with 24-hour in-room dining upon request. There is also a Starbucks located off the lobby.
ReserveTravel
Do not waste your time or money!
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Posted Nov 09, 2008
Horrible
During our recent stay at the Sheraton Read House we encountered the following problems; 1) We were denied bell service and help with our luggage and other items which led to us having to carry our own things to our rooms in multiple trips. 2) I...
The front desk was not the friendliest people. When you asked something of them, you could tell that this was their job, that they didn't really like that fact, and that you were a "burden" on them. Honestly, the cleaning ladies were much friendlier ...
25 year old female with a luxury budget, traveling for leisure
To start off we requested an early check in for a 2pm wedding & they didn't have our room ready. We had to get ready in the restroom. Then we left our baggage at the front desk it was moved to "storage" and when we got my bag back my $400 camera was gone & the charger. These were tucked in an inside pocket. Obvioiusly, someone from the hotel handling my baggage took it. The front desk staff was rude & unhelpful. Breakfast is $24 for two & a free continental breakast at a motel 6 would have been better. This ruined our trip not to mention set me behind quite a bit money. DO NOT STAY HERE, looks nice but it was the worst hotel experience I have EVER had.
Front desk staff was rude. We requested an early check in because we were attending a wedding. Could not give us the room until 3pm. We had to get ready at the restrooms. Somewhere along the lines my $400 camera was picked up out of my bag...
not up to sheraton standards
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Posted Jul 09, 2008
Horrible
Cleaniness in our room was sloppy and none of the cleaning staff spoke english ,the head housekeeper was rude when we tried to convey our displeasure over our flithy room.The only nice thing we can say was bed was heavenly.The steakhouse food was...
43 year old female with a luxury budget, traveling for leisure
My overall experience was okay. Nothing terrible happened and nothing fabulous either.
I liked the location and there is free public transportation for travel. Most places were in walking distance if you don't mind walking 3 or 4 blocks. There are lots of small shops in the area.
The hotel lobby is really nice. The gym is also nice.
The rooms were old and could use a make over and thorough cleaning.
The hotel provides valet parking only or you may park on the street if there is a vacant metered space. When we arrived we could hear car wheels squeeling and screeching as the valet drivers were parking the cars. When we questioned this, they said the floor was very slippery on the ramps and they had to do this. We reported this to the valet manager and hotel manager. There was no screeching or squeeling when they parked my car. There was also an incident where the hotel gave a car and keys to a car to someone not authorized to drive the car. We spotted the car as it passed us. The person did return the car later. The hotel did not check the card that you use to pick up your car. Nor did they check to see if the person requesting the car was actually the correct person. When this was reported, they offered no explanation and said they did not know how this happened.
Bottom line...This will not be my 1st, 2nd or 3rd choice when returning to Chattanooga.
Very nice old hotel. Rooms are a bit small, but clean, comfortable, and nicely decorated. The front desk & valet service was friendly and efficient. May not be the best hotel to take a large family, but for a business trip or a quiet couple...
The room was OK, but not what I was
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Posted Jun 02, 2008
Okay
The room was OK, but not what I was expecting. The pictures of the hotel are very misleading. The pool was only average, nothing like the picture. This may sound strange but the rooms have seriously loud toliets, you can hear your neighbors...
My eyes are still drooping 2 days later.
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Posted May 28, 2008
Horrible
I couldn't get a wink of sleep. Didn't know about the ghost stories until after returning home, but it makes sense given its historical aspect. People might like it for those reasons, but I certainly did not. I'm not into the paranormal, ...
31 year old female with a luxury budget, traveling for business
The hotel is nice and the rooms were great but my coworker and I were on our way back from dinner at the Pickle barrel -just two blocks from the hotel. We had witnessed a scary incident in which a woman was apparently knocked out and lying unconscious on the side of the street; we had called 911 and were in a hurry to get inside the hotel as soon as possible. We went first to the closest entrance which is where one would also enter for the restaurant and Starbucks and the doors were locked! We only saw a small sign saying that after hours guests had to enter via the valet entrance. We looked around for a key swipe and did not see one. Not being from the area we were not sure where we were in proximity to the valet entrance so we proceeded to the left side of the building to look for a way in. We approached the second entrance and again encounter the same issue. Standing at the second entrance was what appeared to be an employee of the Sheraton, dressed in navy blue jacket that we had seen other employees wearing. She did not offer us any assistance or suggestions as to how to enter the hotel.
As we rounded the corner to look for yet another way into our hotel, a car pulled up alongside us and a man jumped out of the passenger side and accosted us and took my purse. Fortunately my coworker and I were not harmed in the incident but I lost my purse, wallet, and Ipod. While this is replaceable, I now have to go through the painstaking and frustrating process of canceling credit cards and applying for new identification. What is even more frustrating though is that this entire incident could have been avoided if we could have just gotten into the hotel on the two prior attempts. Thank God the incident did not turn violent and all that was taken was material property.
The woman that appeared to be an employee made no move whatsoever to assist us in any way and was not helpful to the police dept. either. Several officers expressed surprise and disdain that she was not but a few feet away and yet did nothing and pretended to see nothing. After speaking for a while with the Chattanooga Police Department and Detective Bender, both the Police, my coworker, and myself expressed to the employees of the Sheraton Read House that there was great concern over the fact that in my purse was my room key in its paper envelope stating Sheraton Read House room 800. The Detective in charge expressed to the Sheraton employees on duty that it was IMPERATIVE that they move us to another room for our safety and peace of mind. This was not received well and we were told the hotel was booked and treated like this was a huge inconvenience; the detective came into the hotel with us and did not leave until a new room was found for us. We even expressed that we did not care if the new room was a suite or not– we just wanted a bed to lie down. After some grumbling from the staff, they finally moved us.
The next morning we met with the Manager and politely expressed our dismay at the lack of signage directing after hours entry into the hotel and the fact that this entire situation could have been avoided if we could have just gotten into the hotel, as well as the other points mentioned above. He just gave us a haphazardly apology and said they may change the signage and have a staff meeting. He made no effort to compensate us in anyway my coworker Lisa expressed how traumatic the experience was and how I now lacked cash, ID and phone and could he/Sheraton offer anything for compensation and he said he would give us a free breakfast. Sigh! I have to say that nice hotel or not I am perplexed by the entire fiasco and will defiantly not stay here ever again :(
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