The Ritz Carlton, Cleveland Hotel

It had a lot, but none of it was of particularly high quality. The breakfast was perhaps one of the worst I've tasted in a long time (I would recommend even McDonalds over that crap). It had a bathroom scale but it didn't work. The bathroom lock didn't work. The shower door was incredibly difficult to open because it was installed too close to the floor. There was also quite a bit of noise at night, some from boats on the nearby river, but you could also hear noise from other rooms and even the elevator, all night. And the staff seemed a bit unfriendly, though that might have been because I was wearing a T-shirt, not a suit, and I have a feeling they aren't too used to that.

On the plus side, it was very clean, had a high-speed internet connection in the room (though it was DSL. ugh.) and was a generally nice, large, well-furnished room.

It was one of the nicest, most luxurious hotels I had ever stayed in. The staff was unbelievable in their efforts to make you comfortable and to take care of your every need. The concierge was fabulous in helping me to get directions. It was just a delight to be there.