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The Ritz-Carlton, Philadelphia

5 Stars
 
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Ten Avenue of the Arts (Center City (East of Broad St.))   [edit info]
Philadelphia, PA 19102, United States +1 215 523 8000 www.ritzcarlton.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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The centerpiece of Philadelphia's Avenue of the Arts, The hotel is located at Ten Avenue of the Arts in the landmark Girard trust Company... more »
 
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average guest rating 3.6 out of 5

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0 out of 1 people found this review helpful
Have $300, can stay! – Posted Aug 17, 2009
by LBGehris  (1 reviews)
   
         
Okay
35 year old with a luxury budget, traveling for leisure

The staff was WONDERFUL as always but the overall experience this time was less than I would expect from the Ritz. The valet parking area must have been near a construction zone and my brand new $75k car came back with cement dust coating the entire outside and cementy footprints and scuffs inside. Cement dust scratches paint no matter how delicately you try to wash it off. The staff wasn't keeping up with the messes in the front veranda outdoor table area, which resulted in dirty tables with used beverage glasses, tons of cigarettes on the marble flooring, and an overwhelming ashtray smell. However, in their defense, they PROMPTLY bussed the tables when I asked them to. The diligent street beggars were not hustled away and approached guests on the front veranda frequently, which was very uncomfortable. On a good note, the room was clean and well appointed but the water pressure in the shower was AWFUL, barely to be called a "dribble". Overall, I expected more from a 5-star hotel with their reputation, but we could have just been there on an "off" night. I will probably contact them about the cement dust/car issue since it may be costly to deal with.

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treated like family – Posted Dec 21, 2008
 
         
Excellent

I have been staying at this hotel for about 4 years--I give it a 5 star rating. No negatives---very great staff--everyone is highly professional--D. DEL BAGNO--KENDALL PARK,NJ.

read full hotel review on Yahoo! Travel

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I enjoyed my stay. It was like home. – Posted Dec 21, 2008
by cachet b.
 
         
Excellent

I enjoyed my stay. It was like home.

read full hotel review on Perfect Escapes

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Hotel Review – – Posted May 21, 2007
   
         
Okay
62 year old male with a moderate budget, traveling for leisure

I am somewhat likely to return to the The Ritz-Carlton Philadelphia.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Apr 15, 2007
   
         
Good
70 year old male with a luxury budget, traveling for leisure

I am very likely to return to the The Ritz-Carlton Philadelphia.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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Condition of TV & lights

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Hotel Review – – Posted May 29, 2007
   
         
Good
53 year old female with a luxury budget, traveling for business

I am very likely to return to the The Ritz-Carlton Philadelphia.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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Condition of TV & lights

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Hotel Review – – Posted Apr 16, 2007
   
         
Okay
35 year old female with a moderate budget, traveling for business

I am somewhat likely to return to the The Ritz-Carlton Philadelphia.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Jun 22, 2007
   
         
Good
23 year old female with a luxury budget, traveling for leisure

I am very likely to return to the The Ritz-Carlton Philadelphia.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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Condition of TV & lights

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Hotel Review – – Posted Jun 20, 2007
   
         
Good
18 year old female with a luxury budget, traveling for leisure

I am somewhat likely to return to the The Ritz-Carlton Philadelphia.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Quality of service
Quality of bed, furniture
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Hotel Review – – Posted Jun 18, 2007
   
         
Good
67 year old female with a luxury budget, traveling for leisure

I am somewhat likely to return to the The Ritz-Carlton Philadelphia.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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