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The Ritz-Carlton Cleveland

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1515 W 3rd St   [edit info]
Cleveland, OH 44113, United States 216-623-1300 www.ritzcarlton.com - see rates
No Airport Shuttle Fitness Room High-Speed Internet Parking Pets Allowed Pool Restaurant
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Check-in time: 4:00p    Check-out time: 12:00p
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The most distinguished address in the downtown business district, The Ritz-Carlton Cleveland is an enclosed walkway away from Gund Arena... more »
 
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average guest rating 3.7 out of 5

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Sort by:   newest   best   worst 1-10 of 43 reviews

Not as good as they should be – Posted Nov 12, 2008
   
         
Horrible

We had our wedding with the Cleveland Ritz. We had to wait 1 1/2 hours for our room at check in, even with a "priority" status. We got in at 5:30 and my rehearsal dinner was at 6:30. When we brought it up to our events manager, she said...

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Ritz-Carlton Cleveland- Cockroach? – Posted Jul 06, 2008
   
         
Horrible

I have just returned from 3 days at the Ritz Carlton in Cleveland to attend a wedding. I want to comment first on the service at the hotel which was very good. Chet the doorman is wonderful and I had read about him before we arrived. Bad news...

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perfect – Posted Feb 26, 2008
 
         
Excellent

My friend and I make sure we always stay @ the Ritz while visiting Cleveland. It's in the middle of all the action, and very beautiful inside. We always have excellent service, food, drinks, etc. I am looking forward to our next trip to the...

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Excellent – Posted Feb 03, 2008
 
         
Excellent

I recently stayed there and excellent service food and everything. IT WAS PERFECT YOU HAVE TO STAY HERE perfect so great you guys need to give your staff raises thats how good it was stay at the ritz carlton by the way i love the cat...

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it was a mini vacation – Posted Dec 27, 2007
 
         
Excellent

I liked the conveniance to the Tower Mall, and the luxurious bathrobes. The turn down service was like being on a cruise. We felt very pampered.

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I wasn't happy with the food service in – Posted Dec 20, 2007
by George
   
         
Mediocre

I wasn't happy with the food service in the hotel. The food was terrible. We went to High Tea and were very disappointed. The tea was cold...the bread was dried up and the sandwiches had hardly any...

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Hotel Review – – Posted Apr 10, 2007
   
         
Okay
50 year old male with a moderate budget, traveling for business

I am somewhat likely to return to the The Ritz-Carlton Cleveland.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Jun 24, 2007
   
         
Good
28 year old female with a moderate budget, traveling for leisure

I am very likely to return to the The Ritz-Carlton Cleveland.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Jun 29, 2007
   
         
Good
56 year old male with a luxury budget, traveling for business

I am very likely to return to the The Ritz-Carlton Cleveland.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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management – Posted Jul 17, 2007
   
         
Mediocre

Very young inexperienced staff. Most of my questions went unanswered and I was told they could look it up and get back to me. The GM was very hard to speak to and understand. Cleveland has a long way to go to having a 5 star hotel. I am from the...

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