Hotel Reviews | Hotel Ratings | Resort Reviews | TravelPost.com
Home > Long Beach Hotels > The Queen Mary Hotel - Reviews

The Queen Mary Hotel

3 Stars
 
Reviews
Map
Photos
Rates
The Queen Mary Hotel photo

Get rates
1126 Queen Highway   [edit info]
Long Beach, CA 90802, United States +1 562 435 3511 www.queenmary.com - see rates
Check-in time: 4:00p    Check-out time: 12:00p
map of hotel
Centrally located at the Long Beach Harbor; the HISTORIC QUEEN MARY continues to extend her hospitality to thousands of visitors each yea... more »
 
Write a Hotel Review  Facebook   Twitter
 
 
average guest rating 3.4 out of 5

Hotel Reviews

Review Filters
User Rating
Trip Purpose
Budget
Age
Gender
Source
 
Sort by:   newest   best   worst 1-10 of 47 reviews

It had a great view.It was haunted and – Posted Aug 21, 2008
   
         
Okay

It had a great view.It was haunted and small. It was a good hotel and it was very clean and nice but it was haunted and the service was slow.

read full hotel review on MYTravelGuide

Was this review helpful?   Yes   No Comment
The art deco architecture; beautiful – Posted Aug 19, 2008
   
         
Good

The art deco architecture; beautiful wood paneling, light fixtures, glass, rails, etc.It was a little dated-room decor; bed linens. It is beautiful but needs a little TLC. The Queen Mary is a gorgeous hotel that takes you back in time. The woodwork; ...

read full hotel review on MYTravelGuide

Was this review helpful?   Yes   No Comment
Unique.Needs upgrading. Very novel – Posted Aug 03, 2008
   
         
Okay

Unique.Needs upgrading. Very novel place to stay for one night, friendly staff and clean rooms. Can tell this was once a true luxury liner at one time, although it is a bit worn down now. All in all a memorable stay, a tip on transportation: there...

read full hotel review on MYTravelGuide

Was this review helpful?   Yes   No Comment
Unique experience aboard historical – Posted Aug 02, 2008
   
         
Mediocre

Unique experience aboard historical ship.Lots of shops and amenities closed/unavailable. This was my worst experience. The Queen Mary Hotel was a unique experience aboard a ship with a storied past. However, some of the restaurants and shops on the...

read full hotel review on MYTravelGuide

Was this review helpful?   Yes   No Comment
2 out of 2 people found this review helpful
Pepople don't undersand...I worked th... – Posted Jul 30, 2008
by QM534  (1 reviews)
   
         
Good
23 year old female with a luxury budget

I worked at the Queen Mary for many years and heard complaints about how horrible it is or heard amazing stories on how they love the ship. There are some things I wanted to point out that might help those people that are "iffy" about staying onboard. Let's remember the ship was built in 1930 so of course you won't get the luxury of a Hilton or a high end hotel. People get upset because there are not enough outlets...well true, but you want to preserve the wood in the rooms so adding more is not an option. Theres 56 diffrent types of woods on this ship, 3 of which are extinct. Also, wireless is offered on the ship, but its pretty hard to get wireless on a ship made out of metal! You can get it in the lobby, bars and resturants. Theres also kiosk onboard. Also, don't get mad if you don't have a balcony or a hot tub, the ship wasn't made that way. There are many things that people complain about...but remember you're not at a regular hotel. If you love history you'll love this ship! I reallllllly recommend a tour!!!!

Was this review helpful?   Yes   No Comment
Queen mary hotel, formerly the luxury – Posted Jun 23, 2008
   
         
Okay

Queen mary hotel, formerly the luxury liner rms queen mary is a remarkable piece of history. this is both a blessing and a curse at the same time. while the facility oozes with the afterglow of what it means to be on a real first class liner, when ...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
Customer service? Hah! – Posted Jun 08, 2008
by sebastianpc  (1 reviews)
   
         
Horrible
60 year old male with a luxury budget, traveling for leisure

First of all, Stay Away from the Queen Mary if there is any sort of special event on the premises. You will not be able to park anywhere near, and to get a taxi you will have to fight the security guards, who consider it their duty to shoo all those annoying yellow vehicles away so important people (you're not one) can drive in and out, oh-so-slowly. Should you make the mistake of offering a positive suggestion, like "Why not designate a taxi pick-up zone and make people happy?" the Executive Director of Security will tell you haughtily, "Because we don't have to." They apparently don't have to give a hoot about anyone but themselves, either.

Was this review helpful?   Yes   No Comment
Very overpriced restaurants but good – Posted May 06, 2008
   
         
Okay

Very overpriced restaurants but good food. Deluxe King was not a deluxe by any stretch of the imagination. HVAC runs on high all the time in every room. Be prepared for a noisy fan and very cold air.

Nice ship very art deco and interesting. A ...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
Outstanding Service! – Posted Feb 10, 2008
by snarfle  (19 reviews)
   
         
Excellent
44 year old female with a luxury budget, traveling for leisure

Let's start with the fact that the Queen Mary is an old ship. It is historical and therefore, has a few upkeep problems. It is an Art Deco Lover's Dream. The wood paneling, the metal details, the lighting fixtures, the fixture of the rooms and bathrooms is a throw back to this wonderful ship's glory days (remember, people back then were a little shorter and smaller). The history of the Queen Mary is worth the stay alone.

Okay, since the ship is old, it had its problems...at certain times of the year, some rooms cannot regulate the heat and they become a sauna. This happened the first night. We got changed into another room the second night and it was cool as a cucumber, but the beds were harder than concrete. In 48 hours, I perhaps got 3 hours of sleep. We cut our stay short due to this.

I am still not unhappy with the Queen Mary. The Front Desk (and in fact, all of the staff of the QM) were most hospitable and gracious. They had no problem in switching our rooms, telling us about the attractions, where to get certain beverages, ice machines...they were best hotel staff I have ever come across. When we went to check out and told them the reason why, they were most accommodating, as they told us since we had prepaid on a website, they couldn't refund the night. They told us to call the customer service on the website, and when the website would contact the QM, they would explain the situation. In short, we got the refund for the 3rd night.

We will be back to the Queen Mary. I would suggest in upgrading to a better room (not the 2 twins without a window). I do look forward to my next visit.

Was this review helpful?   Yes   No Comment
Hotel Review – – Posted Apr 22, 2007
   
         
Okay
66 year old female with a moderate budget, traveling for leisure

The room was too cold and it took awhile to have it repaired. The bed was comfortable. The restaurant service was slow. It is old and it probably should be refurbished.

I am somewhat likely to return to the The Queen Mary Hotel.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

Was this review helpful?   Yes   No Comment
 
ads
 
$157-$179
Get Rates for
The Queen Mary Hotel
 
Set check-in date   
 
Set check-out date
 
Check on Kayak.com  (search 100+ sites)
 
 
ads

Long Beach Hotel Deals

Other Hotels Similar to The Queen Mary Hotel

PriceNameStarsAmenitiesRatingDistance **
$145-$173 Best Western Hotel at the Convention Center No Airport Shuttle No Casino No Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly No Swimming Pool No Restaurant No Spa not rated 1.14 mi
$115-$140 Comfort Inn & Suites No Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool No Restaurant No Spa 4.0 / 5 3.61 mi
$152-$219 Hotel Maya Airport Shuttle No Casino Fitness Room No Golf No Internet Access No Kitchenette Parking Pet Friendly Swimming Pool Restaurant No Spa 3.5 / 5 0.18 mi
$202-$301 Hyatt Regency Long Beach No Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool Restaurant No Spa 3.1 / 5 0.83 mi
$149-$212 Long Beach Marriott Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool Restaurant No Spa 3.2 / 5 5.13 mi
$145-$173 Best Western Hotel at the Convention Center No Airport Shuttle No Casino No Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly No Swimming Pool No Restaurant No Spa not rated 1.14 mi
$115-$140 Comfort Inn & Suites No Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool No Restaurant No Spa 4.0 / 5 3.61 mi
$120-$135 Beachrunners' Inn No Airport Shuttle No Casino No Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly No Swimming Pool No Restaurant No Spa 4.6 / 5 1.84 mi
$110-$171 Long Beach Convention Center Travelodge No Airport Shuttle No Casino No Fitness Room No Golf No Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool Restaurant No Spa 2.5 / 5 1.13 mi
$102-$129 Guest House Hotel Long Beach Airport Shuttle No Casino No Fitness Room No Golf No Internet Access Kitchenette Parking Pet Friendly Swimming Pool No Restaurant No Spa 2.5 / 5 4.32 mi
** distance from The Queen Mary Hotel

Top Rated Hotels in Long Beach, CA

  1. Best Western Hotel at the Convention Center
  2. Comfort Inn & Suites
  3. Hotel Maya
  4. Hyatt Regency Long Beach
  5. SeaPort Marina Hotel
  6. The Westin Long Beach
  7. Beachrunners' Inn
  8. Long Beach Convention Center Travelodge
  9. Renaissance Long Beach Hotel
  10. Long Beach Marriott
  11. Best Western of Long Beach
  12. The Queen Mary Hotel
  13. Guest House Hotel Long Beach
  14. Days Inn Long Beach City Center
  15. Quality Inn Near Long Beach Airport
  16. ESA Los Angeles-Long Beach
  17. Courtyard Long Beach Downtown
  18. Hilton Long Beach & Executive Meeting Center
  19. Beach Plaza Hotel
  20. Best Western Golden Sails Hotel
  21. Vagabond Inn Long Beach
  22. Colonial Pool & Spa Motel
  23. Residence Inn Long Beach
  24. Rodeway Inn
  25. Inn of Long Beach
  1. Holiday Inn Long Beach (Dwtn Area)
  2. Rodeway Inn
  3. Motel 6 Los Angeles - Long Beach
  4. The Turret House
  5. Motel 6 Long Beach - International City
  6. Carlton Motel Long Beach
  7. Dockside Boat & Bed Long Beach
  8. Super 8 Long Beach
  9. Econo Lodge
  10. The Varden
  11. Hyland Motel Long Beach
  12. Holiday Inn Long Beach-Airport (Conf Ctr)
  13. AVIA Long Beach
  14. Aqua Venture Inn
  15. Royal Inn Motel Long Beach
  16. Tower Motel
  17. Residence Inn Long Beach Downtown
  18. Walls Motel
  19. Terranea Resort Rancho Palos Verdes

About TravelPost  |   Help  |   Contact TravelPost  |   Privacy Policy  |   Terms of Service  

  Top United States Travel Destinations  |   Travel Blogs  |   Cheap Airline Tickets - Kayak  

this is where check rates will go