With an enchanted destination nearby our beautiful, newly-renovated suites and deluxe guest rooms, experience it all with The Palms Orlan... more »
With an enchanted destination nearby our beautiful, newly-renovated suites and deluxe guest rooms, experience it all with The Palms Orlando Hotel and Villas. Located 1.5 miles from the magic of the Walt Disney World Resort Area and minutes to everything Orlando has to offer, The Palms Hotel and Villas offers the ultimate in convenience, the comfort of home, and value. Amenites include 2 large swimming pools,whirlpool,kiddie pool, sports court, and Deluxe Continental Breakfast are just a few of the many features that will make your Orlando visit a memorable one. The Palms Hotel and Villas is a Walt Disney World Resort Good Neighbor Hotel. The Palms Hotel and Villas offers you great accommodations with a casual charm, where you will have everything you could possibly need during your stay. Deluxe sleeping rooms are nicely equipped with coffee/tea maker, television with premium cable service, iron and ironing board.Spacious one and two bedroom suites provide a separate bedroom and a living room with pull out sofa bed. One and two bedroom suites are appointed with fully equipped kitchen, with two burner stove, microwave oven, refrigerator, dishwasher, toaster, coffee/tea maker, plus cooking and eating utensils, makes it easier to stretch your dining budget. Two televisions with premium cable service will help entertain during down times. The Palms Hotel and Villas have much more to offer, including our large outdoor heated pool, sundeck, sports court and beautiful gazebo area with picnic tables and gas grills. And do not forget to stop by our Guest Services Desk, where you can ask about discount attraction tickets, make reservations for dining and inquire about scheduled shuttle service to the Walt Disney World Resort. The Palms Hotel and Villas is an approved USSSA host hotel. Finally we also offer our own guest laundry facilities for your convenience. In the Orlando area, The Palms Hotel and Villas is your best choice for comfort, fun and value.
Orbitz
35 year old with a luxury budget, traveling for leisure
This place is a dump. While we were in the process of checking in at about 9:30 p.m., another guest showed up at the front desk to complain that the A/C in her room still wasn't working after it supposedly had been fixed. It was a nice balmy 98 degrees outside. At the time, I wondered why she hadn't called the front desk instead of showing up in person. I soon found out. As we waited for the keys to our room, we could easily hear the person who was helping us ask someone on the phone if our room was ready. Keep in mind it was 9:30 p.m., I wondered why there was a question whether or not the room was ready?? After some back and forth between the two, we were given the keys. Turns out the issue had been the toilet -- it didn't work -- and the guy at the front desk was well aware it. After several attempts calling the front desk to complain, no answer, we decided to show up in person. We were told the maintenance person had just left for the day, and there were no available rooms that we could move to. We ended up pouring trash cans full of water in the commode to "flush" it. Lucky for us we were only there for the night before checking into a Disney hotel the next day. When we reported the broken toilet the next morning at checkout, the reaction from the hotel employee was indifference. I feel sorry for the person who had to clean that bathroom because we left a little something for them. We're hoping their disgust will force them to fix the thing so that no other guests will have to deal with what we had to deal with. But at least we had A/C, and no bugs.
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