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The Palmer House Hilton

4 Stars
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17 East Monroe Street   [edit info]
Chicago, IL 60603, United States +1 312 726 7500 www.palmerhouse.hilton.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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The Chicago Hotel the World Knows Best! Fresh from a $170M renovation, the Palmer House Hilton hotel located in downtown Chicago, Illinoi... more »
 
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Hotel Review

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1 out of 1 people found this review helpful
Palmer House Hilton--during the Library Convention – Posted Jul 16, 2009
by member13526  (2 reviews)
   
         
Mediocre

For a luxury hotel, the Palmer House is far from first class. There is no coffee maker in the room so one spends a fortune and wastes time in line at the Starbucks. And there are little things too like no hand lotion in the bathroom. You'll feel nickle and dimed. The waitress in Potters was not welcoming and I had to ask her if food was still being served. And a cocktail napkin with dinner...? The Palmer House needs to stop resting on its reputation and catch up to the great service at the Chicago Hilton.

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