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The Palmer House Hilton

4 Stars
 
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17 East Monroe Street   [edit info]
Chicago, IL 60603, United States +1 312 726 7500 www.palmerhouse.hilton.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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The Chicago Hotel the World Knows Best! Fresh from a $170M renovation, the Palmer House Hilton hotel located in downtown Chicago, Illinoi... more »
 
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average guest rating 3.4 out of 5

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Hotel Review – – Posted Jul 02, 2006
   
         
Okay
27 year old female with a moderate budget, traveling for business

The beds were amazingly comfortable and the rooms were well equipped for a stay of any length.

The lobby felt cozy even though it was large and elegantly decorated. The showers and bathtubs were very large. The chairs in the room were very nice. I liked the lighting throughout the hotel.

I am somewhat likely to return to the The Palmer House Hilton.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Jul 14, 2006
   
         
Okay
50 year old female with a luxury budget, traveling for leisure

The location was outstanding. The hotel was very comfortable. Check in was poor. The room was not available for hours. The ice machine was broken for a week.

I am somewhat likely to return to the The Palmer House Hilton.
I might recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Jul 02, 2006
   
         
Excellent
57 year old female with a luxury budget, traveling for business

The Palmer House Hilton is a grand hotel, centrally located, and within walking distance of museums, theatre, and shopping districts. The rooms are well appointed, the food is wonderful, and the staff is friendly.

We were able to check in early on Monday morning. The concierge on the executive level was very helpful.

I am very likely to return to the The Palmer House Hilton.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
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Hotel Review – – Posted Aug 14, 2006
   
         
Good
70 year old male with a luxury budget, traveling for leisure

The Palmer House hotel is a classic hotel and it has been beautifully restored to its former glory. The staff is attentive and the location is superb.

I am very likely to return to the The Palmer House Hilton.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Sep 06, 2006
   
         
Mediocre
55 year old female with a moderate budget, traveling for leisure

While the location is ideal, this is an old hotel. The rooms are small and most windows do not have a view. It is not handicapped friendly, the corridors are very long and even though we had two handicapped persons, we were at the farthest possible point from the elevator. The reservation was for two adjoining rooms so that two teenaged boys could be supervised and they were place on a different floor! We had to change rooms three times. In the first room there was a broken bed, in the second the toilet area was too small for handicapped accomadation. The third room had a leak in the bathroom that flooded the floor. There was no handicapped access to the restaurant so the wheelchairs had to be taken through back corridors, through laundries, garbage storage and the kitchen. After all this there was no reduction offered on our bill. My main advice is to visit the lobby and the shops, they are gorgeous, but to stay somewhere else.

I am not likely to return to the The Palmer House Hilton.
I would not recommend it to friends.
HorribleExcellent
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Hotel Review – – Posted Jul 18, 2006
   
         
Good
54 year old female with a luxury budget, traveling for leisure

My husband and I love to visit Chicago and we like our comforts. The Palmer House is welcoming and pampering, we always stay in the executive rooms, it's well worth the price.

The bedding is heavenly, the rooms are quiet and airy. We were frequently greeted with smiles and had plenty of hot and cold beverages provided throughout the day.

I am very likely to return to the The Palmer House Hilton.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Quality of service
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Hotel Review – – Posted Aug 07, 2006
   
         
Okay
50 year old female with a luxury budget, traveling for leisure

This hotel has a great location, especially if you are planning to go to the theater in Chicago. The lobby is awesome, the restaurant very good. The rooms are only average, as I have come to expect in an older hotel building.

I am somewhat likely to return to the The Palmer House Hilton.
I might recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Sep 04, 2006
   
         
Okay
42 year old female with a luxury budget, traveling for business

I got a small room, the bar staff was less than competent and the amenities in the room were less than expected for this caliber of hotel.

I am somewhat likely to return to the The Palmer House Hilton.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
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Quality of service
Quality of bed, furniture
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Hotel Review – – Posted Jul 30, 2006
   
         
Good
64 year old female with a luxury budget, traveling for leisure

It’s my favorite hotel.

I am very likely to return to the The Palmer House Hilton.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Quality of bed, furniture
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Hotel Review – – Posted Jul 14, 2006
   
         
Good
34 year old female with a luxury budget, traveling for leisure

I thought it was such a nice hotel. It’s very elegant. The bed and pillows were very comfortable.

The hotel was richly appointed.

I am somewhat likely to return to the The Palmer House Hilton.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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