Stay in the middle of Florida's exciting entertainment hub, Orlando, by booking a room at the Orlando Grand Hotel & Suites. Enjoy spaciou... more »
Stay in the middle of Florida's exciting entertainment hub, Orlando, by booking a room at the Orlando Grand Hotel & Suites. Enjoy spacious accommodations in the heart of Orlando's most popular attractions, shopping, dining and entertainment. Complimentary, scheduled transportation to Disney, Universal and Seaworld. Our hotel features superb amenities and warm comfortable surroundings. Our 400 spacious rooms each have 2 Queen beds or 1 King bed, a mini refrigerator, hair dryer, iron and ironing board, coffee maker, direct-dial phone, central heat/air, remote control 25" color TV with free ESPN & Disney Channel & Pay Per View movies. On-site Orlando resort amenities include:2 beautiful swimming pools: one covered and heated one outdoor, state-of-the-art game room, lighted tennis court, car rental desk, multilingual staff, gift/sundry shop, coin operated laundry room, basketball, 2 shuffleboard courts and Ticket and Transportation desk. Please be advised , there is a daily service fee of $4.94 payable directly to hotel - this is not included in your prepaid booking. Guests checking in must be at least 21 years of age.
Orbitz
28 year old with a luxury budget, traveling for leisure
Upon checking in, I noticed there was wood boarding up the fireplace in the lobby. This should have been my first indication to leave! The elevator to our room had graffitti all over it, and once we got to our floor it reeked of marijuana! The room had a hole in the wall that was painted over, water stains and black mold on the walls, the faucet of the tub was cracking off the wall, the soap dish was full of mildew, and there was more mold in the shower! The antique table and entertainment center were yellow, with cigarette burns on them and chipped pieces! The remote didn't work and we could not manually turn on TV. There was no mngr available, so I called Hotels.com, that's who we booked through. Was told it would be up to the mngr whether or not we got the money back! Eventually we did, most likely b/c I left a note in the Orlando Grand room that stated I took pictures of EVERYTHING and planned on reporting it!
We were there for 10 minutes of our 3-day stay and checked OUT! Luckily, we went down the block to Quality Inn and had a good time!