Stay in the middle of Florida's exciting entertainment hub, Orlando, by booking a room at the Orlando Grand Hotel & Suites. Enjoy spaciou... more »
Stay in the middle of Florida's exciting entertainment hub, Orlando, by booking a room at the Orlando Grand Hotel & Suites. Enjoy spacious accommodations in the heart of Orlando's most popular attractions, shopping, dining and entertainment. Complimentary, scheduled transportation to Disney, Universal and Seaworld. Our hotel features superb amenities and warm comfortable surroundings. Our 400 spacious rooms each have 2 Queen beds or 1 King bed, a mini refrigerator, hair dryer, iron and ironing board, coffee maker, direct-dial phone, central heat/air, remote control 25" color TV with free ESPN & Disney Channel & Pay Per View movies. On-site Orlando resort amenities include:2 beautiful swimming pools: one covered and heated one outdoor, state-of-the-art game room, lighted tennis court, car rental desk, multilingual staff, gift/sundry shop, coin operated laundry room, basketball, 2 shuffleboard courts and Ticket and Transportation desk. Please be advised , there is a daily service fee of $4.94 payable directly to hotel - this is not included in your prepaid booking. Guests checking in must be at least 21 years of age.
Orbitz
24 year old with a moderate budget, traveling for leisure
My friends and I spend the weekend in Orlando to see the Universal Studios. The hotel that we stayed in was the Orlando Grand Hotel & Suites on 7400 International Drive. The experience was horrible. After we spend the first night in the hotel, two of us started scratching themselves on the next day while we were at the park. We did not know exactly what that came from but it became worse and worse and the skin irritations were awful.
When we got back to the hotel we realized that the beds were entirely covered with some kind of bugs. They were all over the beds, we just had to lift up the sheets. We had all never seen something like that.
We immediately left the room and complained. The manager was unavailable and did not return to the hotel until 7 a.m. in the morning. Not only did he refuse to pay us our money back, he also called the Sheriff and had us leave the property. We spend our Sunday in Orlando in a walk-in clinic to had our friends taken care of.
At the moment, we are filing a complaint with the county's health department and are in close contact with a lawyer.
I hope this comment can prevent future hotel guests from experiencing something like that. Book a different hotel!