The Oaks Hotel and Conference Center Hotel - Page 1

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The Oaks Hotel and Conference Center
Stay Away 1.0/10 6 reviews
300 S Frontage Rd, Burr Ridge, IL 60527
Hotel Class: 4 Stars
On this page: Photos, Info & Amenities

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10 The Oaks Hotel and Conference Center Photos by Real Travelers

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The Oaks Hotel and Conference Center - Burr Ridge - bedbug bites on my collar bone
bedbug bites on my collar bone
 
The Oaks Hotel and Conference Center - Burr Ridge - bedbug bites all up my neck
bedbug bites all up my neck
 
The Oaks Hotel and Conference Center - Burr Ridge - bedbug bites all up my arm
bedbug bites all up my arm

Official Contact Information & Amenities

Information
122 rooms, 3 floors , Built 38 years ago (1970), Renovated 5 years ago (2003)
Check In: 03:00PM, Check Out: 12:00PM
 
Amenities
In-room wireless internet, Business secretarial services, ATM/Bank, A/V equipment rental, Non-smoking room, Restaurant, Wireless internet (free), Bar/Lounge, Complimentary coffee, Complimentary transportation, Cable or satellite TV, Fax (for guests), Only small pets allowed, Laundry/Dry cleaning services, Laundry room, Multi-lingual staff, Meeting facilities, Air-conditioned, Pet fee, Pets allowed, Photocopier service, Room service, Smoke alarms, Parking (free), Airport shuttle, Common areas wheelchair accessible, Security, Iron, Complimentary newspaper 
Room Amenities
In-room wireless internet, Non-smoking room, Cable or satellite TV, Air-conditioned, Iron 
Activities
Fitness center, Hot tub, Pool (outdoor), Pool (indoor)
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $96.14 per night  
Official Phone Number
+1 (630) 325-2900, 800-425-4005 
Official Website
The Oaks Hotel and Conference Center  
Also Known As
Ramada Inn 

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1.0/10
Stay Away
member icon Stay somewhere else!!!
Posted Aug 08, 08 by FSchmidt, 1 reviews 
58 year old male with a moderate budget, traveling for leisure

Stay somewhere else! The staff including the hotel owners are rude and make promises they don't keep; one of them told us she'd been working for over 20 hours and couldn't help acting the way she did. A member of the staff told us that the hotel owner's girlfriend - calls herself the wife - stations herself in the office adjacent to the front desk, and pushes her weight around acting defensive about the hotel shortcomings and yelling at guests when they ask questions. We reserved a block for a medium-size party and were promised that the rooms would be available upon our arrival, mid-morning. Not so. By 1:30 pm half of our party was still sitting out in the dirty, awful lobby (after spending all night traveling). Instead of apologizing they yelled at our group's representative, told him we were causing a scene at the lobby area and if we didn't like it we could go somewhere else. We were not causing a scene, I assure you. A Senior Citizen member of our group was made to wait until 3:00 o'clock for his room. I'm convinced this was done on purpose, because they were mad at us for asking questions. Do yourself a favor, and stay somewhere else. These people are in the hospitality industry, but don't know what the word hospitality means. They don't like the business they're in.

1.0/10
Stay Away
member icon 2star hotel pretending to be a 4star
Posted Jul 11, 08 by GrunTruck2, 1 reviews 
29 year old male with a moderate budget, traveling for leisure

For people that are considering this hotel, 2 words - STAY AWAY! I found out this used to be a 2 star Ramada that got kicked out - now they say their 4 stars and the hotel is worst now than it was then.

We were here for a wedding party and had uninvited visitors in our rooms - bed bugs. Needless to stay we checked out - did not get our money back - and some of us stayed at the Marriott and the rest at the Holiday Inn.

Long story short - We got ripped off thinking this was a nice hotel with 4 stars.

1.0/10
Stay Away
member icon Do NOT plan your wedding here!!!!
Posted Jul 09, 08 by IHateThisHotel, 1 reviews 
26 year old female with a moderate budget

Do NOT plan your wedding here. I picked the hotel because I liked the catering manager. He quit 3 months before my wedding and everything went down the toliet!!! They overbooked the hotel with 4 different events not including my wedding. They closed the resturant on a Saturday for one of the events. The hotel manager lied to my parents about a shuttle, and they wouldn't let us check into our hotel room 5 minutes early even though we asked for early check in when we made our reservations and were rude to all of my family. I will never do business with them again and hope all stay away from this horrible hotel

1.0/10
Stay Away
member icon BUGS!!
Posted May 18, 08 by member43563, 1 reviews 
28 year old female with a moderate budget, traveling for leisure

I stayed 2 nights at this hotel as part of a wedding party. We rented out nearly all of the second floor (there are three floors total). The cards did not work well in the room doors. Half the rooms bordered the highway, which was very close and very noisy. The beds were terribly uncomfortable. The parking lot narrowed toward the end, so if anyone parked on one side, you could not go out that way. We had trouble with the shuttles (some people waited 45 minutes to be picked up from the wedding reception). When we called the front desk to ask about earplugs, extra blankets and the shuttle (three separate phone calls) we were met with great hostility on the part of the front desk staff. They were very impolite and should not work in the service of hospitality. Worst of all, the second morning I found a dead bug in my bed. I contacted the front desk, who gave me more negative attitude, returned to my room and found a red wood mite also. Upon returning home I researched the first bug and believe it to be a bed bug. Please, please, please do not book here. I returned with 5 bug bites (that I have found so far).

     
1.0/10
Stay Away
member icon They are dishonest
Posted Apr 12, 07 by oneforall, 2 reviews 
40 year old female with a moderate budget, traveling for leisure

They broke our contract, wanted us to supply our own table linens, gave us attitude when we needed more water, gave us a smaller meeting room then we paid for, gave us less tables than agreed on and even charged our guests when they asked for Kleenex. They are dishonest and even the employees are disgruntled. Our event was stressful and we wouldn't wish this on anyone.

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