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The New York Helmsley Hotel

4 Stars
 
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212 East 42nd Street   [edit info]
New York, NY 10017, United States +1 212 490 8900 www.helmsleyhotels.com - see rates
Check-in time: 4:00p    Check-out time: 12:00p
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The New York Helmsley is a world-class hotel, nestled in the heart of Midtown Manhattan. The stay can be memorable and exceed all of your... more »
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average guest rating 3.6 out of 5

Hotel Reviews

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I stayed here for one week and a half – Posted Feb 11, 2007
   
         
Horrible

I stayed here for one week and a half and hated every minute of it.

*Gave me free Internet, only to find out later their server was down.

*Concierge was rude and gave dirty looks when asked for help with my luggage, or when I ...

read full hotel review on Epinions.com

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Need to train the staff more. – Posted Jan 05, 2007
   
         
Mediocre

Front staffs are impolite, need to be trained for servicing. Room air-con was out of order. I caught a cold.

No coffee maker in room. Only location was good.

read full hotel review on Yahoo! Travel

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A Charade – Posted Dec 18, 2006
   
         
Mediocre

Hotel has definitely seen better days. It has the glossy sheen but lacks in fundamental service. Staff is rude and guests are treated like imposters requiring constant room key proof, id, etc. I also left items in the room and was told they were...

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We stayed in the winter, and the heat – Posted Oct 17, 2006
   
         
Okay

We stayed in the winter, and the heat was toooooo much even for southern folks! We couldn't turn the heat down, and also had to sleep with the window open. We called to ask how to turn on the air, but there was none in the winter. They brought us ...

read full hotel review on IgoUgo.com

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I stayed at NY Helmsley for 4 night – Posted Sep 10, 2006
 
         
Excellent

I stayed at NY Helmsley for 4 night with my mum and brother and We loved it. It has nice rooms, beautiful bathrooms and the location is pretty good. It is maybe 25 min walking from Time Square, and 5 min from the Gran Central Station. The only...

read full hotel review on IgoUgo.com

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Our stay at the Helmsey NY in Midtown – Posted Sep 06, 2006
 
         
Excellent

Our stay at the Helmsey NY in Midtown was incredibly accommodating, helpful and enjoyable. Upon arrival we were greeted, provided an upgrade in room at no charge, provided with additional amenties - in room internet and movies - subway maps, ...

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Hotel Review – – Posted Jan 23, 2006
   
         
Okay
by a traveler from Springs Plaza, FL
51 year old male with a luxury budget, traveling for leisure

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Overall, great location, room was nice, – Posted Jun 16, 2006
   
         
Good

Overall, great location, room was nice, Hotel staff helpful. Would stay there again. Good price for weekend stay.

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Hotel is clean (rooms too) and the – Posted Jun 15, 2006
   
         
Good

Hotel is clean (rooms too) and the staff are very friendly. Had a bit of difficulty with the new flat screen TV system but the maintenance crew was on it quickly. Room service is fast and food was really good - just a bit pricey - I would stay here...

read full hotel review on IgoUgo.com

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The hotel was very clean and very nice – Posted Jun 05, 2006
 
         
Excellent

The hotel was very clean and very nice it was close to every thing.The air conditioner didn't work very well.“We enjoy are stay at the hotel it was very clean. Everyone was very friendly...

read full hotel review on MYTravelGuide

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